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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Beachfront, with full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Property grounds
Lobby
3 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Deluxe Villa, Ocean View (2 Queen Beds) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
The Hyatt Regency Grand Reserve Puerto Rico, next to Coco Beach Golf and Country Club, offers 18 holes of golf and a white sand beach with sun loungers. Enjoy the Rainforest Spa, four restaurants, a poolside bar, convenience store, and multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
The current price is ￥39,086
￥50,273 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premier Villa, Ocean View (1 KING BED)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa (1 KING BED)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Villa (1 KING BED)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Villa (2 QUEEN BEDS)

Deluxe Villa (2 QUEEN BEDS) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

View from room

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 QUEEN BEDS)

Room (2 QUEEN BEDS) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(132 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Sofa bed - double
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Deluxe Room, 2 Double Beds, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Oceanfront

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(35 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Deluxe Villa, Ocean View (2 Queen Beds) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Villa, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located on the beach, Hyatt Regency Grand Reserve Puerto Rico is in Zarzal, a neighborhood in Río Grande. The Outlet Ruta 66 and The Mall of San Juan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Yunque National Forest and Luquillo Beach. Don't miss out on a visit to Carabali Rainforest Park. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.
Visit our Río Grande travel guideOpens in a new window
View more Resorts in San JuanOpens in a new window
Map
00745, Río Grande, 200 Coco Beach Blvd. Highway 955-I

What's nearby

  • Coco Beach Golf and Country Club - 2 min drive - 2.1 km
  • Wyndham Rio Mar Golf Course - 13 min drive - 10.4 km
  • Carabali Rainforest Park - 15 min drive - 13.0 km
  • Luquillo Beach - 15 min drive - 11.1 km
  • Bahia Beach - 19 min drive - 16.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Desperado - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪No Mames Wey - ‬10 min drive
  • ‪5 O’Clock Somewhere Bar & Grill - ‬12 min drive
  • ‪Subway - ‬8 min drive

About this property

Hyatt Regency Grand Reserve Puerto Rico

Upscale resort near Carabali Rainforest Park
Located close to Luquillo Beach and El Portal Rainforest Center, Hyatt Regency Grand Reserve Puerto Rico provides a golf course, a swim-up bar, and a beach bar. This resort is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a hot stone massage, a body scrub, or a facial at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. The 24-hour gym offers yoga classes and fitness classes; other things to do include beach volleyball, snorkeling, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), massage treatment rooms, and multilingual staff
  • A 24-hour front desk, 13 meeting rooms, and wedding services
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and beach locale
Room features
All 579 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with digital channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Similar properties

4 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.6 out of 10, Excellent, 2,204 reviews
The price is ￥63,231
￥85,627 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Martini Bar
  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on Nov 3, 2025 start from ￥39,086, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Grand Reserve Puerto Rico pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Grand Reserve Puerto Rico?

Self parking is available for USD 16.73 per night. Valet parking is available for USD 27.88 per night.

What time is check-in at Hyatt Regency Grand Reserve Puerto Rico?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-out is at 11:00 AM.

Does Hyatt Regency Grand Reserve Puerto Rico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 96 per person applies.

Where is Hyatt Regency Grand Reserve Puerto Rico located?

Nestled on the beach, this Zarzal resort is within 9 mi (15 km) of Carabali Rainforest Park, El Yunque National Forest, and Luquillo Beach. El Portal Rainforest Center and The Outlet Ruta 66 are also within 12 mi (20 km).

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Reviews

Hyatt Regency Grand Reserve Puerto Rico Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 1836 out of 2707 reviews
Rating 8 - Good. 469 out of 2707 reviews
Rating 6 - Okay. 219 out of 2707 reviews
Rating 4 - Poor. 96 out of 2707 reviews
Rating 2 - Terrible. 87 out of 2707 reviews

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Liked: Amenities, property conditions & facilities
Great stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful resort, will definitely be back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Chanay

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast Buffet was great, our room was clean, the staff is friendly and very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and the beach access. Very far from San Juan but beautiful nevertheless.
Stayed 5 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend and stay here again we loved how secluded it was and private. Can’t wait to come back
Stayed 13 nights in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The overall stay was good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We really enjoyed our stay. The dining was impeccable
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n staff was great !!!
Beach
Pool
Bar
Stayed 5 nights in Aug 2025

10/10 Excellent

Christele

Liked: Cleanliness, staff & service, property conditions & facilities
Food and drink was amazing and the staff was lovely
Stayed 4 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great pools and beaches Staff wonderful
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Liked: Amenities
My first time staying here and I’ll definitely be back and I would recommend as well
Stayed 4 nights in Sep 2025

10/10 Excellent

Ora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
The entire four days in Puerto Rico and at this Hyatt property was amazing. Everything was top-tier. I cannot express enough how warm and friendly and accommodating the staff was.
Stayed 4 nights in Oct 2025

8/10 Good

Brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and peaceful. It was a beautiful view of the ocean as well. Most dining was good
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a nice view of the garden and ocean
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & easy access to all. Rooms were clean and large
Stayed 2 nights in Sep 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel Gibbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was very nice and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! The buffet breakfast option has great selection but a bit pricey if you’re not someone that eats a ton. This hotel is a bit far from the airport and city so plan around transportation and/or rent a car.
Stayed 2 nights in Sep 2025

10/10 Excellent

rachel maire

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff here was so friendly and kind
Stayed 4 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samuel was a great addition to our trip was very helpful and knowledgeable!
Stayed 4 nights in Oct 2025

8/10 Good

Walter

Liked: Staff & service, amenities, property conditions & facilities
Was able to upgrade my room the hotel is perfect to relax
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach access, perfect for families plus great dining options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Otoniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. The beach and pool area were amazing as well. Location was great close to everything. Definitely will stay here on my next trip to Puerto Rico !!!!
Stayed 4 nights in Sep 2025

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