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"Out standing "

"Fantastic hotel, really big room and good amenities. The staff were very helpful and so attentive. They also assisted with arranging a tour. I would highly recommend staying at this hotel. "

"Best hotel in Hanoi Old quarter"

"This is my 2nd night at this hotel after a trip to the NorthWest of Vietnam. I was upgraded to a nice room with a large balcony. Large bed, firm mattress, small fridge, clean, nice, and well designed bathroom, good WiFi, tv (I can't use it to watch YouTube though), elevator free storage of luggage when I was traveling to the NortWest that I appreciate very much, free breakfast with basic food and drink. The staff even offered to let my room key inside to keep the room cool when I was out as the outside is pretty hot and humid. The only downside is that the electrical oitlers are hidden by the furniture. "

"I view this hotel as a Beautiful Boutique Hotel that is in a wonderful location. I have stayed here before and I will stay here again!!! They are in the process of making some renovations, that are only going to enhance my future visits!!!! I checked in late, which was handled well. I like everything about this hotel, but the thing I like the most is the STAFF - everyone always willing to help and they do it with a SMILE!!!!! I will be returning to this hotel in a couple weeks before I return to America. This is a hidden GEM!!!!!"

"Great property "

"Hotel was great! Oasis in the middle of a very bustling, crazy and tough city! Room was great, pool was good. But all in the city so everything was a bit small (I'm 6"4 and was with my family...maybe we were too big : )... Really liked Sophie, she saw to all of our needs, but all of the staff were great and keen to help!"

" My family's 3 night stay at Royal Palace hotel was just about perfect. We had two rooms -- one for my wife and me and the other for our two adult daughters. The hotel provided a complimentary upgrade for our girls so they could be on the same floor as us --- very nice! Our Royal suite was extremely spacious, quiet and comfortable. Hotel staff was welcoming and friendly, included breakfast was excellent. Perfect location, too, just a couple blocks from Hoan Kiem Lake, the water puppet theater, and the heart of the Old Quarter. Highly recommend! "

"Excellent hôtel, staff, breakfast. Location perfect. "