Find 4 Star Hotels in Suganuma from ￥14,727

Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....

Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.

Amazing Hotel! Simply perfect! The best hotel we stayed in Japan! Highly recommend it ! Staff, our room, amenities and dinning options were perfect!

Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.

This was the best experience I’ve ever had at a resort or hotel. The facilities are in immaculate condition. The staff was very friendly and helpful. The breakfast and dinners were world class. If I had known how wonderful our stay would be I would have booked several more nights. Im very grateful for a wonderful stay.

Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.

Very modern with great view of Mt. Fuji. I loved the low-oxygen exercise room.

Deceptive from the outside / front. Simple beauty, great staff, and an over the top room. We want to go back!!!

We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...

Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!

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Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.

We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.

Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...

The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.

This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.