See all properties

Hakone Gora KARAKU

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hakone Gora KARAKU

Public bath
1 bedroom, in-room safe, free WiFi, bed sheets
Gift shop
1 bedroom, in-room safe, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Spa
  • Parking included
The current price is ￥76,003
￥84,411 total
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Free extra futon mattress
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Toilet with electronic bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
250-0408, Kanagawa, Hakone, 1300-8 Gora

What's nearby

  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 5 min drive - 2.6 km
  • Hakone Ropeway - 7 min drive - 5.3 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 101 min drive

Restaurants

  • ‪COFFEE CAMP - ‬4 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬10 min walk
  • ‪箱根飲茶楼 - ‬14 min walk

About this property

Hakone Gora KARAKU

Luxury hotel near Hakone Gora Park
Near Hakone Open Air Museum and Hakone Kowakien Yunessun, Hakone Gora KARAKU provides free Japanese breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the indoor private onsen or indoor private bath, and indulge in a deep-tissue massage, a facial, or a body wrap. The on-site Japanese cuisine restaurant, メインダイニング「六つ喜」, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, massage treatment rooms, and an elevator
  • A 24-hour front desk, smoke-free premises, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and baby baths
  • Spring water tubs, hydromassage showers, and toilets with electronic bidets
  • 50-inch LCD TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

English, Japanese

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,501 reviews
The price is ￥51,352
￥62,436 total
Jul 21 - Jul 22
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Is Hakone Gora KARAKU pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakone Gora KARAKU?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hakone Gora KARAKU on Jul 15, 2025 start from ￥76,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Gora KARAKU?

Self parking is free at this property.

What time is check-in at Hakone Gora KARAKU?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Gora KARAKU?

Check-out is at 11:00 AM.

Where is Hakone Gora KARAKU located?

Located in Gora, this luxury hotel is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.3 mi (2.1 km) away. Hakone Gora Station is only a 4-minute walk and Kowakidani Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 161 reviews
Rating 8 - Good. 12 out of 161 reviews
Rating 6 - Okay. 10 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Property conditions & facilities
Dinner and breakfast were excellent
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and experience. Dinner was wonderful too.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Staff & service, amenities, property conditions & facilities
Excellent property. Loved the en suite onsen.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to treat yourself and stay in one of the best properties and locations in Gora (Hakone), book some time at KARAKU. The rooms, private and guest onsen, amenities, dining, staff, and overall experience was a highlight of our trip. This is a truly special ryokan, and caters perfectly to visitors from all over the globe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chih-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and high end
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area! Right next to the train station so easy to get to public transportation. Staff were extremely courteous and attended to my needs. Would come back here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Amenities
This is a top level property! Luxury from check in process to check out. The restaurant and the lounge areas offerings are stellar.
Stayed 1 night in Mar 2025

10/10 Excellent

Lijun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of hotels I have ever stayed. Attention to details is on the next level!
Stayed 2 nights in Apr 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place!! Will come back for sure next time
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a retreat, luxury stay that catered to small children even the meals were tailored for them. Loved our room with our private onsen
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kaiseki was incredible. Staff was extremely professional, helpful and nice. The property itself is beautiful, and the onsen itself was clean, modern, and had an amazing view.
Stayed 1 night in Feb 2025

10/10 Excellent

XINDING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Both inside and out. Views are one of a kind. Rooms are large and spacious. Staff is amazing and so attentive. Well designed. Well cared for.
Stayed 2 nights in Mar 2025

10/10 Excellent

Calvin Yue Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean atmosphere was amazing exactly what we needed to relax paired with the amazing food the only regret we had was not to stay longer.
Stayed 1 night in Sep 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love !!! They’re have snacks bar 7am- 11am/ 2pm -8pm ( morning and afternoon tea). I can do it all day even though we had breakfast and diner for 3 nights. You can also enjoy for private onsen with 3 different bath 1h just only 5000 yen.👍😍😆
Stayed 3 nights in Feb 2025

10/10 Excellent

Tan Nee

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, great food and friendly staff. The room is very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Kohlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone is a unique stay in that you have your private onsen. The modern facilities coupled with the exceptional dinner and breakfast would be the reason I’d return again and again. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora is a great place to stay if you don’t have a car. The hotel is Ideally located near public transit. A short walk to the train station and cable car station with buses stopping out front and a taxi stand. The onsen is modern and has a good view. The staff is uniformly helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience and service. We were all looking forward to this one night stay before our trip to Japan and it did not disappoint. The highlight was the private onsen on our balcony, we used it several times during our one day stay. Highly recommend this ryokan if you can book it
Stayed 1 night in Oct 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent snack/wine cafe, amazing breakfast/dinner
Stayed 2 nights in Mar 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Accommodations, spa, facilities and food were all amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top-notch in every way. The rooms were spacious and luxurious. The decorating was tasteful and demure. They treat every guest with great respect. They have an absolutely lovely customer lounge area which provides snacks and drinks as well as wine & beer for their guests. It is a four minute walk to the train and an eight minute walk to the bus. The skin care and toiletries that they have for your use are very high-quality. Because this is a Japanese Rioken they provided three or four sets of clothing that you could wear in the hotel during your stay. Oh yes, they had bath slippers slippers for around the hotel room, and slippers to wear on the patio. Truly, they have thought of everything to make your stay so incredibly comfortable and enjoyable. I would write them a 10 if I could. I wish we had more time to stay there longer it was so lovely and relaxing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiam Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel at Gora Stay here twice
Stayed 1 night in Nov 2023