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"We really enjoyed this hotel. It was very well appointed and had everything we needed. There was even a private onsen off the shower room. The hotel was very accommodating with a shuttle to pick us up and drop us off. It was a great experience. Would definitely stay here again and recommend to others."

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "