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Mars Garden Wood Gotemba

Photo gallery for Mars Garden Wood Gotemba

Primary image
Balcony
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe

Overview of Mars Garden Wood Gotemba

Mars Garden Wood Gotemba

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
412-0026, Shizuoka-ken, Gotemba, 1089 Higashitanaka

Explore the area

  • Popular LocationFuji Bussharito Heiwa Park18 min walk
  • Popular LocationLake Higashiyama19 min walk
  • Popular LocationGotemba Premium Outlets4 min drive

Choose dates to view prices

About this area

Gotemba

Located in Gotemba, Mars Garden Wood Gotemba is in a shopping district and on the boardwalk. Hakone Shrine and Fuji Gotemba Distillery are local landmarks, and the area's natural beauty can be seen at Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun, a top attraction not to be missed. Spend some time exploring the area's activities, including boat tours, golfing, and safari tours.

What's nearby

  • Fuji Bussharito Heiwa Park - 18 min walk
  • Lake Higashiyama - 19 min walk
  • Gotemba Premium Outlets - 4 min drive
  • Otome Toge - 8 min drive
  • Gotemba Golf Club - 12 min drive

Getting around

  • Gotemba Station - 18 min walk
  • Narita Intl. Airport (NRT) - 112 min drive

About this property

Mars Garden Wood Gotemba

4.5-star luxury resort near Gotemba Premium Outlets
3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and massage/treatment rooms.
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the resort include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3200 for adults and JPY 2200 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • La Fenice Ristorante
  • Veil-Fuiyu
  • Teppanyaki Restaurant
  • Kyoto Kaiseki

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: JPY 3200 for adults and JPY 2200 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 276 out of 373 reviews
5 - Excellent 74%
Rating 4 - Good. 85 out of 373 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 373 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 373 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 373 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around wonderful experience
Phenomenal customer service! I travel a lot and this was honestly one of the most attentive and welcoming customer service experiences I’ve ever had. We booked a last minute stay with NO baggage or anything and I guess staff noticed it enough to bring phone chargers to our room, without our asking! We may have mentioned it in front of them without realizing but they picked up on it and even brought the correct chargers for our phones. Everyone in the hotel was friendly, professional, and kind. I am 100% returning for another visit.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

4/5 Good

Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing hotel for our family.
We stayed here as a family and absolutely loved our experience. The food, hotel employees, outside garden and room were all great. We would definitely stay here again.
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent in terms of room, food and overall settings
Stayed 3 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite and friendly. The onsen/bath was very nice and the breakfast was excellent. It is a bit pricey so I would strongly suggest that you arrive early and use the facility to the fullest.
Stayed 1 night in Nov 2019

5/5 Excellent

Stayed 1 night in Oct 2019