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Hakone Hotel

4.0 star property
Travelers soak in natural hot springs or take a short walk to explore Lake Ashi, while the hotel's two restaurants serve authentic local dishes worth savoring.

Choose dates to view prices

Hakone Hotel, near Hakone Shrine, offers a peaceful retreat with two hot springs and an indoor mineral onsen. Relax in the garden between meals at either restaurant. Guests appreciate the helpful staff and free WiFi throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is ￥28,222
￥36,000 total
Jan 29 - Jan 30

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite

In-room safe, individually furnished, desk, free WiFi

Junior Suite

  • Sleeps 2

View all photos for Double Room with Lake View, Non Smoking

Double Room with Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Double Room with Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bathtub and shower
Private bathroom
  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony and Lake View, Non Smoking

Suite with Balcony and Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Suite with Balcony and Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bathtub and shower
  • Lake view
  • 83 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

Superior Twin Room with Lake View, Non Smoking (Upper floor) | In-room safe, individually furnished, desk, free WiFi

Superior Twin Room with Lake View, Non Smoking (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • Lake view
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Fourth Room with Lake View, Non Smoking

In-room safe, individually furnished, desk, free WiFi

Premium Fourth Room with Lake View, Non Smoking

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Separate bathtub and shower
  • Lake view
  • 110 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premium Fourth Room

In-room safe, individually furnished, desk, free WiFi

Premium Fourth Room

  • Sleeps 4

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

In-room safe, individually furnished, desk, free WiFi

Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

  • Sleeps 2

View all photos for Moderate Twin Room-Non-Smoking

In-room safe, individually furnished, desk, free WiFi

Moderate Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Superior Twin Room (Upper floor)

In-room safe, individually furnished, desk, free WiFi

Superior Twin Room (Upper floor)

  • Sleeps 2

View all photos for Japanese-Style Room-Non-Smoking

Coffee and/or coffee maker

Japanese-Style Room-Non-Smoking

  • Sleeps 6

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • Partial lake view
  • 33 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room with Lake View, Non Smoking

Superior Twin Room with Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Superior Twin Room with Lake View, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • Lake view
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

Junior Suite with Balcony and Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Junior Suite with Balcony and Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Japanese style Room with Lake View, Non Smoking

In-room safe, individually furnished, desk, free WiFi

Japanese style Room with Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Free extra futon mattress
Separate bathtub and shower
  • Lake view
  • 89 sq m
  • Sleeps 6
  • 2 Twin Futons

View all photos for Junior Suite With Balcony

In-room safe, individually furnished, desk, free WiFi

Junior Suite With Balcony

  • Sleeps 1

View all photos for Japanese-Style Room With Lake View-Non-Smoking

Dining

Japanese-Style Room With Lake View-Non-Smoking

  • Sleeps 6

View all photos for Suite With Lake View

In-room safe, individually furnished, desk, free WiFi

Suite With Lake View

  • Sleeps 2

View all photos for Moderate Twin Room

In-room safe, individually furnished, desk, free WiFi

Moderate Twin Room

  • Sleeps 2

View all photos for King Room with Lake View

In-room safe, individually furnished, desk, free WiFi

King Room with Lake View

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, individually furnished, desk, free WiFi

Superior Twin Room

  • Sleeps 2
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About the neighborhood

Located in Hakone, Hakone Hotel is on a lake. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Odawara Arena, or consider a night out at Fujisan Juku no Mori Ampitheater. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Hakone travel guide
Map
250-0521, Kanagawa-ken, Hakone, 65 Hakone Hakone-Machi, Kanagawa

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Hakone Checkpoint Museum featuring signage, a statue or sculpture and interior views
    Hakone Checkpoint Museum
    2 min walk - 0.2 km
  • Hakone featuring a lake or waterhole and a sunset
    Lake Ashi
    5 min walk - 0.4 km
  • Hakone Shrine featuring heritage elements as well as a couple
    Hakone Shrine
    6 min drive - 2.7 km
  • Hakone Ekiden Museum
    5 min walk - 0.4 km

Getting around

  • Kowakidani Station
    11 min drive
  • Hakone Miyanoshita Station
    13 min drive
  • Haneda Airport (HND)
    120 min drive

Restaurants

  • 箱根神社 お休処 (権現からめもち)
    5 min drive
  • DAMMTRAX CAFE
    5 min drive
  • Bakery & Table 箱根
    18 min walk
  • カフェ湖紋
    2 min walk
  • 芦ノ湖 ラ・テラッツァ (La Terrazza)
    20 min walk

About this property

Hakone Hotel

Upscale hotel near Lake Ashi
Near Hakone Shrine, Hakone Hotel provides an indoor mineral hot spring (onsen), a garden, and a bar. For some rest and relaxation, visit the 2 hot springs. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and an elevator
  • A banquet hall, a vending machine, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Similar properties

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Hotel de Yama, Hakone Lake Side
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 335 reviews
The price is ￥36,000
￥39,900 total
Jan 30 - Jan 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,500 to 3,500 for adults and JPY 900 to 2,100 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

Is Hakone Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakone Hotel?

As of Jan 28, 2026, prices found for a 1-night stay for 2 adults at Hakone Hotel on Jan 29, 2026 start from ￥28,222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hakone Hotel?

Check-out is at 11 AM.

Where is Hakone Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Hakone Ekiden Museum and Lake Ashi. Hakone Checkpoint Museum and Hakone Pass Road Station are also within 1 mi (2 km).

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Reviews

Hakone Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 353 out of 709 reviews
Rating 8 - Good. 250 out of 709 reviews
Rating 6 - Okay. 82 out of 709 reviews
Rating 4 - Poor. 18 out of 709 reviews
Rating 2 - Terrible. 6 out of 709 reviews

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Location, quiet, view
Stayed 1 night in Dec 2025

8/10 Good

Rehan

Liked: Cleanliness
Great service nice location but property needs renovation specially rooms and bathrooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Stayed 1 night in Oct 2025

6/10 Okay

SUZUKI

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic view
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staffs, great food. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Suet Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen and very nice breakfast. Our bed is huge. The view is good.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing resort stay with great view of Lake Ashi.
Stayed 2 nights in May 2024

10/10 Excellent

Juihsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with great staff and excellent service. Really enjoyed our short stay at this wonderful hotel.
Stayed 1 night in Jun 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities
Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

CHEOLKYU

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic view and peaceful environment
Stayed 1 night in Dec 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location of the property is amazing right in front of Lake Ashi. Beautiful views and close to trails and historical areas. The hot spring spa (onsen) are very nice and clean. The hotel itself is old and a bit dated but still worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was incredible. We were fortunate to get Clear sky and the view of Mount Fuji.
Stayed 1 night in Nov 2024

4/10 Poor

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of lake
Stayed 2 nights in Oct 2023

10/10 Excellent

eleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel !
Stayed 1 night in Mar 2025

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, amenities
Lake location and view
Stayed 2 nights in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel with amazing views

Hakone Hotel is an older hotel that is well maintained with the staff creating a beautiful and comfortable atmosphere. The hotel is designed so that all rooms have a view of lake Ashi that is enhanced by a large picture window. We will definitely choose this hotel if we return to Hakone
Example 1 of the view from the room
Mount Fuji can been seen from the room
Example 2 of the view from the room
Hakone Hotel from the cruise ship
Stayed 1 night in May 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with lake views
Stayed 1 night in Apr 2024

6/10 Okay

Lexie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel but we felt a bit lost in time…

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Surprisingly modern and new interior despite the history of the hotel. Very comfortable and convenient to neighbouring famous sight seeing spots. The pier of the pirate boat trip is 30seconds walk, actually can see the boat at hotel room. Plenty of parking slots for free parking. Easy access to nearby areas by walking/bus/ driving. Decent French dinner
Stayed 1 night in Jan 2025

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel locates right next to Lake Ashinoko and you can see beautiful scenery of the lake and Mt.Fuji. Staff are very professional. We were able to spend a great peaceful time.
Stayed 1 night in Oct 2023