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"Shops are near by, paid an extra 15 for an underwhelming city view. Room was small and well used. Stains on seat at end of bed."

"Excellent service. Staff couldn’t do enough for me great location with easy access to all London has to offer. Excellent facilities with easy access style cupboard for any forgotten needs. Great restaurant with delicious food"

"Nice stay. Next to tram stop and short walk to Piccadilly Gardens. Rooms a bit dated. Bed was far too soft for my liking. Staff pleasant and welcoming. Nice lobby area. "

"My stay at The Waldorf Hilton, London was wonderful. Douglass Reid and the entire staff made me feel comfortable and safe from the moment I arrived. I was especially grateful when Nisrine let me know my room was ready early and invited me to pick up my key. After traveling, that small gesture meant so much. The service was warm, professional, and truly attentive throughout my stay. The location is also perfect, sightseeing bus stopping right outside the hotel door, which made getting around so easy. Highly recommend. Erica Wilson"

"Beautiful hotel, unbeatable location, and truly wonderful staff. The building itself is stunning — elegant architecture, beautifully maintained, and full of character. The location couldn’t be better: just steps from the Tube and a short stroll to Covent Garden Market, with endless food, shops, and people-watching opportunities right at your doorstep. The rooms were clean and comfortable. Yes, London rooms tend to be on the cozier side, but there was more than enough space to move around without performing suitcase gymnastics. Despite being on a busy street, we heard absolutely no outside noise — which felt like a small miracle in central London. We could occasionally hear the adjacent room through the (locked) adjoining door, but since we spent most of our days out exploring and crashed into bed happily exhausted at night, it was hardly an issue. Breakfast was exceptional — a wide variety of options and a team that made mornings feel genuinely welcoming (not always easy before coffee!). I was celebrating my birthday, and Jean Claude at reception went above and beyond to make it extra special with a thoughtful treat waiting in our room. That kind of personal touch makes all the difference. We would absolutely stay here again when we return — which, after this trip, will hopefully be very soon."

"Room was clean. Location was amazing for getting around the sights of London "

"Good central location. "

"Everything was fine "

"Great staff, clean rooms"