Hotel with a Concierge in Kanagawa Prefecture from ￥8,595

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Well-located hotel with clean rooms. Self check-in and check-out were very convenient. "

"Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights. "

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "

"The hotel room is spacious with a sofa, long work table with TV."

"Wonderful staff, very friendly and helpful. Room was clean, great view and easily accessible to transportation. The area is quite new and very quiet. Breakfast buffet is good, though, there isn't an egg station. But plenty of food to pick"

"Great stay. Very nice staff. 7/11 close by. "

"ALL GOOD"

"Very convenient location. "