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Hotel New Grand

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Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of Hotel New Grand

Hotel New Grand

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
231 8520, Kanagawa-ken, Yokohama, 10 Yamashita-cho Naka-ku

Explore the area

  • Popular LocationYamashita Park2 min walk
  • Popular LocationTokyo Bay2 min walk
  • Popular LocationRed Brick Warehouse14 min walk
  • AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

About this area

Yokohama

Hotel New Grand is located in Chinatown, a neighborhood in Yokohama, and is in the city center and on the waterfront. Osanbashi International Passenger Terminal and Yokohama Bayside Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hikawa Maru and Yokohama Cosmo World. Mitsubishi Minatomirai Industrial Museum and Anpanman Museum are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Motomachi-Chukagai station is 5 minutes by foot and Nihon-odori Station is 10 minutes.

What's nearby

  • Yamashita Park - 2 min walk
  • Tokyo Bay - 2 min walk
  • Yokohama Marine Tower - 3 min walk
  • Kanagawa Kenmin Hall - 3 min walk
  • Red Brick Warehouse - 14 min walk

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • Le Normandie – Ocean-view fine-dining restaurant offering French cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Il Giardino – Garden-view restaurant offering Italian cuisine. Serves lunch, dinner, and light fare daily. Reservations required.
  • Yugyoan Tankuma – Ocean-view sushi bar offering Japanese cuisine. Serves lunch daily. Reservations required.
  • The Cafe – Coffee shop offering American cuisine. Serves brunch, lunch, dinner, and light fare daily.
  • Sea Guardian 2 – Open daily.

About this property

Hotel New Grand

Luxury Yokohama hotel in Chinatown with 4 restaurants
4 restaurants, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 240 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and comforts like Egyptian cotton sheets and down comforters. Guests will also find refrigerators, minibars, and room service.
Hotel New Grand offers 240 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Yokohama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per day)

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Conference space (4736 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 688 out of 979 reviews
5 - Excellent 70%
Rating 4 - Good. 232 out of 979 reviews
4 - Good 24%
Rating 3 - Okay. 36 out of 979 reviews
3 - Okay 4%
Rating 2 - Poor. 17 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 979 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and helpful. The location is great.
Stayed 1 night in Mar 2021