5/5 Excellent
Cory
Business traveler
May 23, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Yokohama Bay Sheraton Hotel & Towers
Photo gallery for Yokohama Bay Sheraton Hotel & Towers
Overview of Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Hotel & Towers
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
220-0004, Kanagawa-ken, Yokohama, 1-3-23 Kitasaiwai, Nishi-ku
Explore the area
- Anpanman Museum19 min walk
- Yokohama Museum of Art3 min drive
- Yokohama Minato Mirai Hall4 min drive
- Tokyo (HND-Haneda)19 min drive
Choose dates to view prices
About this area
Yokohama
Located in Yokohama City Centre neighborhood, Yokohama Bay Sheraton Hotel & Towers is connected to a rail/subway station. Yokohama Museum of Art and Shinyokohama Raumen Museum are cultural highlights, and some of the area's notable landmarks include Landmark Tower and Yokohama Marine Tower. Check out an event or a game at Yokohama Stadium, and consider making time for Yokohama Cosmo World, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shin-Takashima Station is 15 minutes by foot.
What's nearby
- Anpanman Museum - 19 min walk
- Yokohama Museum of Art - 3 min drive
- Landmark Tower - 3 min drive
- Yokohama Minato Mirai Hall - 4 min drive
- Pacifico Yokohama - 4 min drive
Getting around
- Yokohama Station - 4 min walk
- Shin-Takashima Station - 15 min walk
- Haneda Airport (HND) - 19 min drive
Restaurants
- Teppanyaki Sagami – Ocean-view restaurant offering seafood. Serves lunch and dinner daily.
- Ko-No-Hana – Garden-view restaurant offering Japanese cuisine. Serves lunch and dinner daily.
- Compass – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
- Sai-Ryu – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- Bay West – Serves dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (JPY 1900 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: JPY 3751 for adults and JPY 1875 for children
- 7 restaurants and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- Access to nearby health club
- Fitness center
- Indoor pool
- Karaoke
- Shopping mall
- Spa services
- Spa tub
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Front-desk safe
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Japanese
Business services
- Business center
- Meeting rooms - 12
Spa
- 2 treatment rooms
- Massages
- Massage/treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Transfer shower
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Couples dining
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Premium bedding
Bathroom
- Electronic bidet
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Cable channels
- TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Refrigerator
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free newspapers
- Phone
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Yokohama
Kanagawa
Hot tub
Hotel
4 star
Business friendly
Pool
Guest rating 4+
Policies
Check-in
Check-in from 3 PM - midnight
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: JPY 3751 for adults and JPY 1875 for children (approximately)
- Self parking fee: JPY 1900 per night (in/out privileges)
- Facilities fee: JPY 2160 per person, per day and includes use of: swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Stephen
Traveled with group
Apr 5, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed 1 night in Apr 2021
5/5 Excellent
Verified traveler
Sep 15, 2020
Stayed 1 night in Aug 2020
4/5 Good
Verified traveler
May 25, 2020
Stayed 1 night in May 2020
5/5 Excellent
Verified traveler
Mar 4, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020