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Yokohama Bay Sheraton Hotel & Towers

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Featured Image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Yokohama Bay Sheraton Hotel & Towers

Yokohama Bay Sheraton Hotel & Towers

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
220-0004, Kanagawa-ken, Yokohama, 1-3-23 Kitasaiwai, Nishi-ku

Explore the area

  • Popular LocationAnpanman Museum19 min walk
  • Popular LocationYokohama Museum of Art3 min drive
  • Popular LocationYokohama Minato Mirai Hall4 min drive
  • AirportTokyo (HND-Haneda)19 min drive

Choose dates to view prices

About this area

Yokohama

Located in Nishi neighborhood, Yokohama Bay Sheraton Hotel & Towers is connected to a rail/subway station. Yokohama Museum of Art and Shinyokohama Raumen Museum are cultural highlights, and some of the area's notable landmarks include Landmark Tower and Yokohama Marine Tower. Check out an event or a game at Yokohama Stadium, and consider making time for Yokohama Cosmo World, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shin-Takashima Station is 15 minutes by foot.
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Map

What's nearby

  • Anpanman Museum - 19 min walk
  • Yokohama Museum of Art - 3 min drive
  • Landmark Tower - 3 min drive
  • Yokohama Minato Mirai Hall - 4 min drive
  • Pacifico Yokohama - 4 min drive

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Haneda Airport (HND) - 19 min drive

Restaurants

  • Teppanyaki Sagami – Ocean-view restaurant offering seafood. Serves lunch and dinner daily.
  • Ko-No-Hana – Garden-view restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Compass – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Sai-Ryu – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Bay West – Serves dinner daily.

About this property

Yokohama Bay Sheraton Hotel & Towers

Romantic hotel connected to a shopping center in Yokohama with 7 restaurants
7 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 348 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include minibars, room service, and premium bedding.
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1900 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: JPY 3751 for adults and JPY 1875 for children
  • 7 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Karaoke
  • Shopping mall
  • Spa services
  • Spa tub

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Meeting rooms - 12

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

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Guest rating 4+
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Free WiFi
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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3751 for adults and JPY 1875 for children (approximately)
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Facilities fee: JPY 2160 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 344 out of 637 reviews
5 - Excellent 54%
Rating 4 - Good. 225 out of 637 reviews
4 - Good 35%
Rating 3 - Okay. 48 out of 637 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 637 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 637 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The staff was very friendly and professional. Rooms were very clean and comfortable.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Stayed 1 night in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020