Find all hotels by El Cid in Cancun South from ￥42,556

"Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices. "

"The room was spotless and the personal very nice and courteous, Pool was warm and perfect, we love the adult pool that was separate and alone. We enjoyed our time there. "

"Wonderful experience"

"the beach is beautiful, pools are awesome, hotel is great, and the food is really good. overall it’s the best value for your money"

"Excellent!"

"I loved that there were many restaurants and many food options. I would add that the buffets can add more variety, and more options. I appreciated the service too. Rooms were always clean, and pool service was very good. I wished that the entertainments at nights had more variety, and more of live singing shows. "

"Really love the staff at GR Solaris"

"Everything about this resort stood out!! our stay was great! All of the staff was very courteous always asking us if we needed anything, the food was awesome, we will definitely be back God Willing! Everything was super clean!! "

"Amazing resort - friendly staff, great food and drinks!"