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"Great location, great service. Best hotel I’ve stayed at in York. "

"We stayed for 3 nights- all the hotel staff were extremely friendly & helpful. All were happy to greet you with a smile. Breakfast was amazing- fantastic selection of food and drinks available. We also chose the hotel as it had parking & was close to the centre of York. Negatives- the room was a little basic. It would have been nice to have had a wider range of toiletries. Also more coat hangers please! Next time we visit York, we will be staying here. "

"Breakfast was very good. Afternoon lounge was lovely too"

"Excellent hotel on all fronts . Always look to stay there when in Leeds"

"The room was clean, overlooked a lovely garden. The pool and spa were excellent. The food was good. The staff were well trained and knowledgeable especially the restaurant staff who knew all about different dietary requirements and were able to give clear information. "

"Clearer more detailed parking procedure info required. Brkfst -some std items not presented, no mushrooms, no black pudding. Bar - no pinot grigo white wine for 2 nights, std item really. "

"Lovely stay. Memorable"

"Hotel Charged additional £14 for parking. Shocking"

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "