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"The room is a spacious room, had an upgrade. Very clean and the receptionist was very helpful and polite. Good location, in the middle of city centre, overlooking the town hall."

"All good"

"Staff were friendly and courteous. The hotel and our room were clean, updated and in great condition. The only ding is that our room did not have a smart TV or other viewing options outside of local TV channels."

"Staff very amenable"

"Room was clean and adequate for 1 night stay. Bed comfortable and large even though expecting only a double. Pillows extremely firm as over filled - would have been nice to have 1 firm and 1 soft. Bathroom clean; however shower cubicle extremely small. I m glad we are not of a large size. The grouting needed a good clean. An impressive building with some lovely areas; however the old rugs on the floor are extremely tired- looking! A rather tired look throughout the hotel. Staff were very friendly, courteous and helpful."

"Im do not, no is good . Realmente es lo único que no me gustó. Por lo demás es perfecto!"

"Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start"

"Lovely hotel, just a short walk to the city centre. Steam room and sauna were a nice extra- didn’t use the pool"

"The breakfast was lovely, staff very helpful, hard working and courteous. However my only complaint the breakfast plates were very small, i do understand some people will take more food then they need, but I found it difficut to eat my breakfast on such small plates."