United Kingdom Vacations & Trips from ￥209,169

Clean and bright felt safe location - kitchen facilities good - bed was fresh and clean - would be good to have had a long mirror

Clean room, good amenities, nice to have the “free” goodies in the room. Staff very courteous and helpful. Made us coffee during check in process.

Not a fan. Studio apartment with a poor pull out couch. Very jarring bright lights as the apartment was dark due to there only being one small window in the entire place. No real privacy at all.hallways were dark. Had to walk through a courtyard where people smoked every time you left the building. Pros - nice location, helpful staff, clean, quiet. Not worth the $$$, however, IMHO.

I am not big on apartment hotels, but I must say I was pleasantly surprised with this property. The space in the room was great; the cleanliness of the room and the entire property was excellent. It was conveniently located near the Russel Square station that allowed us to get all our sighting seeing spots very easily. I would definitely stay here again if in the area. I had to make additional arrangements, and the customer service and response was above and beyond. We are very happy with our stay.

The room was nice. Very friendly person checking in. I kind of despise the service charge which comes out of your bank unless you say you don’t want to pay it. We didn’t wish for our room cleaning when we were there so our only interactions were check in and check out. I asked if I could reduce the amount to £10 - the girl didn’t seem to happy but credit to the other (maybe senior) member of staff who said of course and also appeared very grateful. Would be better system to have a card machine purely for tips that they have in some coffee shops where on checkout people are free to type in an amount and tap their card. It feels nicer to give from free will.