"It was super clean and I had a lovely night in London."

"スタッフ様、皆様とても気持ちよく接客くださって、また利用したいです。"

"スタッフの対応に遅い時があった"

"朝食付きを予約したが朝食が付いていないの一点張りで言われた。 結局ホテル側の間違いだったのに謝りもしなかった。 このトラブルのせいで貴重な時間をを相当奪われた。"

"チェックインに困っていた際丁寧に対応していただいた。"

"I had a wonderful stay.Thank you for the lovely time. Due to a flight cancellation, I arrived the morning after my original check‑in date, but the staff welcomed me warmly and handled everything smoothly, which I truly appreciated. I stayed during winter, and the room was very warm and comfortable thanks to the good heating. The complimentary breakfast was also a pleasant surprise. It had generous portions, and I was especially happy to have fresh fruit, which is something I often miss while traveling. The only minor issues were that the bath water temperature was a bit difficult to adjust, and the toilet didn’t flush very well. However, aside from those small points, everything else was great. All the staff were kind and helpful, and their hospitality made my stay even better. Thank you again."

"スタッフの対応がとても丁寧であったため、安心して滞在できた。 欲を言えば、スリッパや冷蔵庫があったり、トイレが流れやすい方が良いなど、設備面がより充実していると嬉しかったです。 "

"部屋、きれい、スタッフok,朝食以前より良くなった。一言　トイレがウオシュレットじゃ無かった残念です。"

"スタッフも、食事も、ロケーションもとても良かったです。"