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「客室は清潔だが，部屋は狭く使い勝手が悪い。客室によっては窓が開かない。やや息苦しい。」

「Hair dryer was dead. Interior walls and bathroom ceiling were tear up. Air conditioner doesn’t work.」

「The staff were very friendly and helpful. However, we were assigned a Club Room next to a Suite with a connecting door, and the soundproofing was extremely poor. We could clearly hear loud conversations, shouting, and piano playing from the suite until the early hours of the morning, making it difficult to get any rest. The comfort of this room depends entirely on the guests staying in the suite next door. I regret choosing a Club Room and wish I had booked a standard room instead. I would also...

「Ibisとibis budgetがあるが、どちらに案内されたのか分からなかった」

「部屋の清掃が料金に含まれてないために、ベッドメイキングに追加料金がかかりました。 毎日、清掃して欲しい。」

「Very accommodating and friendly staff. Clean and walkable from Birmingham New Street station (15 mins) and to shops and restaurants」