Very clean, friendly, professional staff. However still traditional that anyone with a tattoo cannot enter the spa which is unfortunate.
Attentive staff, so helpful! A classy & classic hotel in times when they are so many cheaper/inferior hotels around. Excellent housekeeping
My first experience in a capsule. The property is super clean and modern. Staff is super helpful and nice. The area where the actual capsules are at is VERY quiet. I didn't have a problem with anyone or anyone making too much noise during my stay. The showers and toilets are super clean and nice. ...
good location , easy access. Room standard not big
Overall it is a very good experience to stay at Shibuya Grandbell Hotel, room is clean, customer service is excellent, and location is superb.
Stylish and calm environment. Good breakfast and easy check-in/out process
Clean and friendly staff.. small room but reasonable.
Great hotel in a great location. Would definitely recommend
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