JOIA Paraíso by Iberostar - Adults Only - All Inclusive
5.0 star property
Travelers escape to a paradise of turquoise waters and white sand beaches, where spa treatments rejuvenate and tennis matches create friendly competition
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At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Parking included
Free WiFi
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Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Playa del Carmen travel guide
77710, QROO, Playa del Carmen, Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso
What's nearby
Paradise Beach
9 min walk - 0.8 km
Maroma Beach
10 min drive - 5.7 km
Playa Paraiso Golf Course
16 min walk - 1.4 km
Cirque du Soleil Boutique at Vidanta Riviera Maya
4 min drive - 1.8 km
Nicklaus Design Golf Course
6 min drive - 2.1 km
Getting around
Cancun Intl. Airport (CUN)
42 min drive
Restaurants
La Laguna
8 min walk
Lobby Bar Acuarium
9 min walk
Restaurante La Plaza
11 min walk
Alberca - Pool - Bar
1 min walk
La Fuente -Lobby Bar
11 min walk
About this property
JOIA Paraíso by Iberostar - Adults Only - All Inclusive
Luxury all-inclusive resort near Playa Paraiso Golf Course
Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a massage, or a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and yoga classes; other things to do include sailing, beach yoga, and snorkeling. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Additional perks include:
2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking and valet parking
Tennis courts, a banquet hall, and tennis lessons on site
An elevator, multilingual staff, and a porter/bellhop
Guest reviews give top marks for the helpful staff
Room features
All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with jetted tubs and eco-friendly toiletries
Flat-screen TVs with satellite channels and DVD players
Wardrobes/closets, coffee/tea makers, and ceiling fans
All inclusive details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart
Lessons/classes/games
Aerobics
Pilates
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
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Free buffet breakfast available daily 7:00 AM to 11:00 AM
20 restaurants
6 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Bella Vista
Haiku
La Brisa
Tonis Surf and Turf
Venecia
Things to do
18-hole golf course
2 outdoor pools
Beach yoga
Bicycle tours
Billiards/pool table
Evening entertainment
Full-service spa
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Health club
Indoor pool
Kayaking
Library
Nightclub
Optional golf privileges
Parasailing
Pilates classes
Pro golf shop
Sailing
Sauna
Scuba diving
Shopping mall
Snorkeling
Steam room
Table tennis
Tennis
Tennis lessons
Windsurfing
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
4 meeting rooms
Business center
Conference center (37,835 square feet of space)
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
6 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Frequently asked questions
Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.
Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located?
This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, high end service. Butler service was worth it exceptional service especially from Paola and Mauro, the best!
GIOVANNI
Stayed 7 nights in Jan 2026
10/10 Excellent
Liliana
Jan 5, 2026
Very nice hotel. Spacious rooms, clean, nice decorations and very courteous staff. The food is good, not memorable but good. The spa facility is very good with a large worm swimming pool, steam room, hot sauna, massage.
The staff like no other Lobby Mirador "May" at the bar is the Best Monserrat and Danian makes the team amazing. The Food is the best . Went to the restaurants and the bufette hands down is better . More variety warmer and the Chefs will show you how to ccompliment your dish to make the experin e unforgetable. Very clean.. the shows are top notch!
Great beach. Service is excellent everywhere on the property. Food was better than before and it was good before too. The buffets and restaurants had excellent selections. Rooms cleaned regularly. Nothing bad to say.
One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary
What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future.
The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables!
Wonderful amazing stay. Best resort thus far. Staff extremely humble and attentive, especially our Butlers. Now I was not impressed with the Steak house or French restaurant. Asian was very entertaining and fun to attend. Buffet was always great and good for a quick meal. No complaints overall!! Will try Joia in Aruba next!!!