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Reviews
9.4 out of 10
Exceptional
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Showing 20 of 20 rooms
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Suite
9.0 out of 10
Wonderful
(21 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Ceiling fan
View all photos for Suite, Oceanfront (Butler Suite)

Suite, Oceanfront (Butler Suite)
10.0 out of 10
Exceptional
(16 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
View all photos for Suite, Pool View

Suite, Pool View
10.0 out of 10
Exceptional
(4 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
View all photos for Suite, Oceanfront (Corner, Butler Suite)

Suite, Oceanfront (Corner, Butler Suite)
10.0 out of 10
Exceptional
(1 review)
Highlights
Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Ceiling fan
View all photos for Romantic Villa, Private Pool (Butler Service)

Romantic Villa, Private Pool (Butler Service)
10.0 out of 10
Exceptional
(3 reviews)
Highlights
Furnished patio
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
View all photos for Suite (Upper Floor)

Suite (Upper Floor)
9.8 out of 10
Exceptional
(9 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
View all photos for Panoramic Suite, Oceanfront (Butler Suite)

Panoramic Suite, Oceanfront (Butler Suite)
10.0 out of 10
Exceptional
(6 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
View all photos for Suite, Oceanfront (Butler Suite, Beach Access)

Suite, Oceanfront (Butler Suite, Beach Access)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Ceiling fan
View all photos for Last room available

Last room available
10.0 out of 10
Exceptional
(1 review)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Blackout drapes/curtains
View all photos for Suite, Pool Access

Suite, Pool Access
10.0 out of 10
Exceptional
(1 review)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Ceiling fan
View all photos for Suite (Promo)

Suite (Promo)
10.0 out of 10
Exceptional
(1 review)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Blackout drapes/curtains
View all photos for Double Suite with Pool View

Double Suite with Pool View
View all photos for Double Suite with Ocean View

Double Suite with Ocean View
Suite with Sea View
Suite with Pool View
View all photos for Suite

Suite
View all photos for Suite Superior with Ocean View

Suite Superior with Ocean View
View all photos for Suite Superior with Ocean View

Suite Superior with Ocean View
View all photos for Double Suite

Double Suite
View all photos for Villa with Pool View

Villa with Pool View
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About the neighborhood
Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.

77710, QROO, Playa del Carmen, Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso
What's nearby
- Paradise Beach - 9 min walk - 0.8 km
- Playa Paraiso Golf Course - 16 min walk - 1.4 km
- Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km
- Maroma Beach - 11 min drive - 5.7 km
- Tres Rios Ecopark - 16 min drive - 12.3 km
Getting around
Restaurants
- La Laguna - 8 min walk
- Snake Bar At Iberostar Maya - 6 min walk
- Lobby Bar Acuarium
- Restaurante El Tapatío - 9 min walk
- Star Café - 9 min walk
About this property
Property amenities
Room amenities
Policies
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Frequently asked questions
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JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews
Reviews
9.4
Exceptional
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
Jul 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025
10/10 Excellent
Gregory
Aug 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gregory
Stayed 4 nights in Aug 2025
10/10 Excellent
Marco
Jul 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco
Stayed 5 nights in Jul 2025
10/10 Excellent
Jessica
Jul 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica
Stayed 4 nights in Jul 2025
10/10 Excellent
Sherrie Caroline
Aug 1, 2025
Liked: Staff & service, amenities, property conditions & facilities



Sherrie Caroline
Stayed 5 nights in Jul 2025
10/10 Excellent
John
Jul 31, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John
Stayed 4 nights in Jul 2025
10/10 Excellent
Christine
Aug 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine
Stayed 6 nights in Apr 2025
10/10 Excellent
David
Jul 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David
Stayed 10 nights in Jul 2025
10/10 Excellent
Cynthia Milanes
Jul 30, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cynthia Milanes
Stayed 4 nights in Jul 2025
8/10 Good
ELY
Jul 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ELY
Stayed 4 nights in Jul 2025
10/10 Excellent
Lynnette Ann
May 11, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynnette Ann
Stayed 6 nights in May 2025
10/10 Excellent
Vadim
Aug 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vadim
Stayed 7 nights in Jul 2025
6/10 Okay
April
Aug 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
April
Stayed 5 nights in Jul 2025
10/10 Excellent
Mohammad-Hossein
Jul 30, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammad-Hossein
Stayed 7 nights in Jun 2025
10/10 Excellent
michael
Jul 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities
michael
Stayed 7 nights in Jul 2025
10/10 Excellent
Star
Jul 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star
Stayed 4 nights in Jul 2025
10/10 Excellent
Jennifer Jankowski
Jun 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Jennifer Jankowski
Stayed 6 nights in May 2025
10/10 Excellent
Oksana
May 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oksana
Stayed 8 nights in May 2025
10/10 Excellent
Scott
May 19, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scott
Stayed 5 nights in May 2025
8/10 Good
Jackie
Jun 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities


Jackie
Stayed 7 nights in Jun 2025
10/10 Excellent
Adhirajan
May 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Adhirajan
Stayed 4 nights in May 2025
10/10 Excellent
Max
May 13, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Max
Stayed 6 nights in May 2025
10/10 Excellent
Harold Ewing
Jun 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities


Harold Ewing
Stayed 7 nights in Jun 2025
10/10 Excellent
Daniel
Jul 31, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel
Stayed 5 nights in Jul 2025
10/10 Excellent
Kyle J
Jul 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Kyle J
Stayed 7 nights in Jul 2025