Great location. Beautiful historic building. Staff was excellent. Rooms were very sound proof.
There was easy check-in at the kiosk. It was very safe. A room key was needed to go up the elevator to the rooms. There was one floor with a terrace, a restaurant, hot tubs, a gym, and breakfast foods. The rooms were very clean. The only negative thing was that I could hear some noise in the hallways ...
The electric was spotty I tried 3 outlets before I found one that would charge my phone
Clean comfortable mattresses should have a mini bar though love the Beekman Products in the bathroom
The location is great, close to central park and shops and restaurants. The rooms are mega small!
The lobby smells clean and good. The elevator was not working due to the power outage on Saturday but other than that everything was very nice.
A great deal in a terrific location. Upper West Side right next to the Museum of Natural History. Lacking a few amenities (like Room Service), but there are hundreds of restaurants in the immediate vicinity. The price point is a real selling point for this boutique hotel.
Incredibly attentive staff. Amazing staff. You don't have to ask twice for anything.
Overall our stay was wonderful. Charging for the pathetic breakfast was really our biggest complaint. For what you provided it should be free or up the amount of the room by 5 buck...seriously. The elevators were VERY VERY slow and many times took us over 20 min to get to the lobby from the 5th floor. ...
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