アストリアのアパート

「Maria war uns eine unglaubliche Hilfe, sie hat unsere Reise unvergesslich und stressfrei gestaltet. Vielen Dank, Maria!」

「Thank you for letting us use your place for Valentine’s Day weekend. The apartment was clean and had every amenity possible. When we’re in New York again I hope to stay here again.」

「Clean, quiet place to sleep amid a loud city! Owner is communicative and check-in is easy. Great location.」

「Great value! I would definitely stay again!」

「Great place」

「Decent space , unique checkin process, overall ok place」

「I've been here four times now,」

「First and most important, this is NOT a one bedroom apartment. It is very clearly a studio. I asked the host prior to our stay to clarify this and they said that it is a one bedroom with a wall and a door between the living space and the bedroom. They lied. The check-in was a nightmare because we were told that the key lock was on a bike rack near the place. It was a block away on a steel rack around a tree. We had to try several locks before we found the right one. The sheets, comforters...

「The location great. Very convenient to upper west side. That was the positive.The negatives- kitchen was not very clean. We ended up using plastic utensils as several forks and knives were dirty.- coffee maker didn’t work- debris on ground of kitchen- the apartment is dark! The pictures are not totally reflective- no AC in the main bedroom. Window AC in the main room- only 1 key!! Not sure how you can sleep 8 people and only have 1 key. That required a lot of juggling- host was somewhat...

「Communication with this property was poor from the start. Before arrival, I modified our reservation and then heard nothing for over a week. After multiple attempts to reach someone, I had to contact customer support just to confirm the change had been made. I specifically raised concerns about the lack of communication and was assured we would have a designated manager available 24/7 after check-in. That was not our experience. During a confusing and stressful check-in, we finally reached a...

「Very friendly and accommodating. The place was clean and well kept. Great communication as well!」