ライ ホテル

「清潔な部屋で設備も良かった。シャワーの温水が出なかった日があったがスタッフにてすぐに対応してくれた。ただ、水圧は、低い。」

「We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.」

「Great hotel」

「さすが四つ星だけあってスタッフ接客含めて満足。」

「Staff were excellent」

「Lovely hospitality, nice food, nice room and very friendly staff. It might be an idea to inform the chef that a poached egg is not served with a lot of water swilling round the toast, otherwise marvellous. Convenient location」

「The receptionist and staff was really helpful and kind. Proactive and supportive」

「Bar and breakfast rooms were great..clean room..however we were given top floor room with four flights of stairs.. room too small for a double with very uneven floor.. Room was very hot window only opened six inches not much air coming in.fan provided was useless.. didn’t get much sleep as we were hot sticky and itratible..not going back.this was not in the heatwave.. the following weekend ..」

「The high handed attitude about not servicing the room daily as they are a sustainability hotel. That shouldn’t mean dirty cups not removed and replaced with clean ones or empty refreshments tray. I did not expect to have to have any such conversation. My bed was not made, but I can live with it. Dirty crockery left outside rooms in the corridor. Staff were friendly and helpful but not necessarily properly trained.」

「到着日に部屋をダブルからツインに変更してもらった。大変親切丁寧に対応してくれた。」

「Needs a good refurbishment and upgrade room amenities.」

「Had a 2 night stay at this property, very happy with our visit, couldn't really fault it to be fair, as we didn't really spend a lot of time there apart from our first night. The room was clean and the bed was very comfy, the staff were very helpful and cheerful, had breakfast on both mornings, opted for the classic breakfast, which was ample, the bar was well stocked and plenty staff serving. If I was to be picky, it is very minor points, I requested a twin room, but had a room for disabled...