The TV was annoying because on all but a very few channels it kept asking for a card or voucher number. Still we didn't go to a hotel to watch TV so that wasn't a crisis. What did rankle was waiting 90 minutes (90 MINUTES) for a basic dinner of fish and chips to be served in the restaurant. It was ordered around 6.30pm which doesn't seem an awkward time slot.
Cleve
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
James
2024 年 5 月 1 日
James
2024 年 4 月に 1 泊滞在
4/10 (不満)
Sharon
カップルで旅行
2024 年 3 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
The executive suite advertised was not what we got. Room very cold, carpet worn & dirty. Bed just ordinary no red bedding very disappointed. There was nothing executive about this room . Reported on arrival that the chair in the room was broken , no one came to investigate. Bay window dirty very poor.
Sharon
8/10 (良い)
Teresa
出張
2024 年 3 月 5 日
良かった点 : 清潔度
Disabled area for parking very muddy needs to be cleaned unsafe .
Teresa
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Paul
出張
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paul
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Paul
出張
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paul
2024 年 2 月に 1 泊滞在
8/10 (良い)
David
出張
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
David
2024 年 2 月に 1 泊滞在
8/10 (良い)
Barbara
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I didn't eat here so can't comment on the quality of the food or service in the restaurant. Check in was fairly easy, my room was big and well appointed. I took a star off because the bathroom could do with some attention - the toilet is old and worn and the trim around the edge of the sink is worn and unsightly. Check out was easy. Parking was easy. The price was good - cheaper than Premier Inn and on the whole, better appointed. I would recommend this hotel if you don't have 5* expectations and are not a perfectionist/nit picker.
Barbara
2024 年 2 月に 1 泊滞在
8/10 (良い)
Graham
2024 年 2 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good value hotel
Good sized room, clean and tidy. Room 0113 bathroom was a bit small. Breakfast was good and plenty to hoose.
Graham
2024 年 2 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2024 年 2 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disapointed.
I wasn’t greeted by staff at reception desk and they finished their conversation before acknowledging me. No details were given about my stay, just key given and room number (meant walking backwards and forwards to the gym due to not initially taking required slip). Toilet in room was dirty. Hairs in the shower. All mugs were dirty and beds uncomfortable.