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My stay at this property was the best hotel experiences I have had in quite some time. Outstanding staff, updated property with a small market, which I really liked, and all around pleasant atmosphere. I will never use another hotel at Heathrow. This is it.
The lobby was beautiful and the staff was polite. The room could have been a little cleaner (mold in shower and bathroom floor). The carpet was stained. The shower head broke in one of our rooms and they didn’t do anything about it until the next morning. Did not even offer another room so that those ...
Staff was amazing, property seemed under renovation or felt dated
Location 👍Service 👍 Room size 👍 Had a good night sleep & pool was clean
Lovely welcome lovely hotel great location and great restaurant executive suite was ample with great views of London . 10/10 thank you
Upgraded to a suite on arrival. Lovely comfortable room just wish we were staying longer to appreciate it. breakfast offered plenty of choices and replenished regularly. Staff friendly and helpful. Parking facilities endless. Lovely area would definitely recommend
Beautiful hotel. Great location. Close to the underground easy to get anywhere in the city
Very nice property, well located in the city! Great staff too!
I was cold in bed in oom 528 but apart from that very happy in general
Lovely and clean. Staff very helpful. Room really nice.
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