ロンドン・マリオット・ホテル・ケンシントンは、ケンジントン宮殿、オリンピア展示場の近くにあり、ドライクリーニング / ランドリー サービス、バー、ジムを利用できます。敷地内のレストラン「Cast Iron Bar and Grill」では、朝食、ランチ、ディナーをお楽しみいただけます。宿泊者は、ビジネスセンター、共用エリアでの WiFi (無料) を利用できます。
The check-in time was supposed to start at 3 p.m. Our room were not ready for check-in until 7 p.m. The hotel staff explained that the delay was caused by large groups of guests. But, the hotel should have taken that into account and have planned their preparation processes. Although the reception staff were apologetic about the delay and provided us with complemtary drink tickets, I think the matter was serious enough for the manager to come out and apologise to us personally.
Beyond
2018 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location Great, Service Excellent.
Location is safe and great, many restaurant and supermarket nearby. The room is very basic and not very bright, but the quality of the bed was great. Staffs were superb and the service is 5 star. I will come back here if I come for next business trip. One thing I didn't understand was about the wifi. I tried to connect and it charges. I brought my own network and had no problem but it might be a trouble if you need wifi in the room.