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It's very near the Kobe World Hall, just 5 mins walk. If you are going to event there, this is a good hotel. And they also have shuttle buses to take hotel guests to Sannomiya station, which is very good.
Very friendly and helpful staff. We accidentally left our luggage at Tokyo Station on our way to Kobe. The staffs at Hotel Okura helped us locate the luggage by contacting the lost and found department; and they even arranged to have our luggage shipped to our next destination. The hotel is conveniently ...
The service is supreme. If we can enjoy the onsen and the wonderful view together in the room then would be great.
Hotel staff were friendly and helpful. The lodge we stayed in was very nice and clean. The onsens however are not very big and would be better if there was a bit of outdoor scenery. Overall still a very relaxing and enjoyable stay.
Amazing, worth every penny. Definitely ask for the free bus to get there though as the walk from the train station is all uphill
Hotel Location near the Shinkansen station is very good.
Hotel was a bit aged but everything is still great. Amazing staff and very nice hot spring.
Nice hotel. Big room but the facility is getting old.
The baths are wonderful. The rooms are spaciouse with view magnifician.
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