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ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property
Luxury hotel connected to a shopping center in Chuo Ward with 7 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

ANA Crowne Plaza Kobe, an IHG Hotel

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

Pool
Garden
Suite, 2 Bedrooms, Business Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (JPY 3000 per person)
Suite, 1 Bedroom, Business Lounge Access, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Overview of ANA Crowne Plaza Kobe, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is ￥7,376
Price available on 2024/5/6

Explore the area

Map
650 0002, Hyogo-ken, Kobe, 1-Chome, Kitano-cho, Chuo-ku
  • Popular LocationMeriken Park3 min drive
  • Popular LocationKobe Tower4 min drive
  • Popular LocationKobe Harborland4 min drive
  • AirportKobe (UKB)17 min drive
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Room options

View all photos for Suite, 2 Bedrooms, Business Lounge Access, City View

Suite, 2 Bedrooms, Business Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Business Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout drapes

Business Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Business Lounge Access, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Business Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Business Lounge Access, City View

Premium Room, 2 Twin Beds, Business Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Business Lounge Access, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Business Lounge Access, City View

Premium Room, 2 Double Beds, Business Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Business Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View

Premium Room, 1 King Bed, Business Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Business Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - single
Bidet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Mountain View

Suite, 1 Bedroom, Business Lounge Access, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Business Lounge Access, Mountain View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - single
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - single
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Shower/tub combination
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Kobe

Located in Chuo Ward neighborhood, ANA Crowne Plaza Kobe, an IHG Hotel is connected to a rail/subway station. The area's natural beauty can be seen at Nunobiki Falls and Nunobiki Herb Park, while Kobe Oji Zoo and Kobe Animal Kingdom are popular area attractions. Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum are two other places to visit that come recommended. Be sure not to miss outdoor adventures like mountain climbing and hiking/biking trails.
Visit our Kobe travel guideOpens in a new window

What's nearby

  • Kobe Oji Zoo - 3 min drive
  • Meriken Park - 3 min drive
  • Kobe Tower - 4 min drive
  • Kobe Harborland - 4 min drive
  • Nunobiki Herb Park - 15 min drive

Getting around

  • Shinkobe Station - 4 min walk
  • Kobe Kasuganomichi Station - 17 min walk
  • Kobe Airport (UKB) - 17 min drive

Restaurants

  • 珈琲屋 OB 新神戸店 - 4 min walk
  • AiiA 2.5 Theater Kobe CAFE - 3 min walk
  • 吉野家 - 4 min walk
  • 神戸ビーフ館 - 4 min walk
  • Club Lounge - 3 min walk

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

Luxury hotel near Kobe Harborland
Located close to Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum, ANA Crowne Plaza Kobe, an IHG Hotel provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Italian cuisine and more. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Newspapers in the lobby, tour/ticket assistance, and a front-desk safe
  • An elevator, a porter/bellhop, and coworking spaces
  • Guest reviews give good marks for the breakfast, helpful staff, and overall condition
Room features
All 592 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Is ANA Crowne Plaza Kobe, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Kobe, an IHG Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe, an IHG Hotel on May 6, 2024 start from ￥7,376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Kobe, an IHG Hotel?

Self parking is available for JPY 1500 per night.

What time is check-in at ANA Crowne Plaza Kobe, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ANA Crowne Plaza Kobe, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ANA Crowne Plaza Kobe, an IHG Hotel located?

Located in Chuo Ward, this luxury hotel is within a 10-minute walk of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Nunobiki Falls and Kobe Oji Zoo are also within 2 mi (3 km). Shinkobe Station is only a 4-minute walk and Sannomiya Hanadokeimae Station is 20 minutes.

ANA Crowne Plaza Kobe, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Masao

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room floor carpet seems old and dirty. Room is very aged and light at bathroom Is not bright enough
Stayed 1 night in Apr 2024

10/10 Excellent

KUNGHSUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but elegant
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Liked: Staff & service, property conditions & facilities
The property was centrally located connected to the Kobe shin and on top of the green Yamato line. My room was extremely hot the fan/ac didn’t work and they told me to open the window however, it’s completely sealed the curtains were ripped and the shower head sprayed out all over the floor. Other than those few things the hotel had an abundance of amenities. Laundry was expensive. The two different restaurants for breakfast were completely different fun to try the buffet one day and the traditional Japanese breakfast. The waterfall hike is close so is the herb garden gondola which the Sakura was just starting to bloom so I am sure it is gorgeous in full bloom. Overall I loved the location and amenities and would give it another shot.
Stayed 2 nights in Mar 2024

8/10 Good

Khadija Akter

Stayed 1 night in Feb 2024

4/10 Poor

Roland

Stayed 2 nights in Feb 2024

8/10 Good

Nagisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Since we went as a family of four with two little kids, I wanted to stay at a convenient location. We could’ve chosen Sannomiya area, but we chose this hotel for its proximity to ShinKobe Station (as we travelled by bullet train). It made it so easy for us as we could walk to the hotel from the station and drop off our luggages at the bell desk immediately upon arrival at the station. If you take the taxi, it’s also accessible to major tourist spots including Kitano and the Bay Area (and ofc there were multiple taxis waiting at the hotel entrance all the time so we didn’t need to wait). Although the facility felt quite old, whenever we needed something, the staff came to our hotel quickly and were super polite and reliable — they solved our needs promptly. The city view from our 26th floor was beautiful as well.

8/10 Good

Sangeeta, Carlisle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here, excellent service and right next to Shin Kobe Shinkansen station.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Hotel was quiet and clean. Very convenient to train station. Rooms are old and out dated- could use a renovation.
Stayed 4 nights in Dec 2023

4/10 Poor

Harry

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Johnghwan

Stayed 1 night in Dec 2023