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ANA Crowne Plaza Kobe, an IHG Hotel

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Pool
Pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of ANA Crowne Plaza Kobe, an IHG Hotel

ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Map
650 0002, Hyogo-ken, Kobe, 1-Chome, Kitano-cho, Chuo-ku

Explore the area

  • Popular LocationShin-Kobe Ropeway1 min walk
  • Popular LocationTakenaka Carpentry Tools Museum6 min walk
  • Popular LocationIkuta Shrine20 min walk
  • AirportOsaka (KIX-Kansai Intl.)67 min drive

Choose dates to view prices

About this area

Kobe

Located in Chuo Ward neighborhood, ANA Crowne Plaza Kobe, an IHG Hotel is connected to a rail/subway station. The area's natural beauty can be seen at Nunobiki Falls and Nunobiki Herb Park, while Kobe Oji Zoo and Kobe Animal Kingdom are popular area attractions. Sorakuen Garden and Kobe Water Science Museum are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain climbing. Guests appreciate the hotel's convenience to public transportation: Shinkobe Station is 4 minutes by foot.
Visit our Kobe travel guideOpens in a new window
Map

What's nearby

  • Shin-Kobe Ropeway - 1 min walk
  • Takenaka Carpentry Tools Museum - 6 min walk
  • Nunobiki Falls - 16 min walk
  • Ikuta Shrine - 20 min walk
  • Nunobiki Herb Park - 23 min drive

Getting around

  • Shinkobe Station - 4 min walk
  • Kobe Kasuganomichi Station - 16 min walk
  • Kansai Intl. Airport (KIX) - 67 min drive

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

5-star luxury hotel in the heart of Chuo Ward
Take advantage of shopping on site, a coffee shop/cafe, and a garden at ANA Crowne Plaza Kobe, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Italian cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Tour/ticket assistance, an elevator, and concierge services
  • Multilingual staff, a gift shop, and a ballroom
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 592 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3000 for adults and JPY 1500 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • レストラン＆バー　Level 36
  • 中国レストラン　蘇州
  • 日本料理　神戸なだ万
  • 鉄板焼　北野
  • カジュアルダイニング　ザ・テラス

Things to do

  • Fitness center
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 23

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Hotel
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: JPY 3000 for adults and JPY 1500 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Is ANA Crowne Plaza Kobe, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Kobe, an IHG Hotel?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe, an IHG Hotel on Sep 4, 2022 start from ￥8,064, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Kobe, an IHG Hotel?

Self parking is available for JPY 1500 per night.

What time is check-in at ANA Crowne Plaza Kobe, an IHG Hotel?

Check-in is from 3 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at ANA Crowne Plaza Kobe, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is ANA Crowne Plaza Kobe, an IHG Hotel located?

Located in Chuo Ward, this luxury hotel is within a 10-minute walk of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Nunobiki Falls and Kobe Oji Zoo are also within 2 mi (3 km). Shinkobe Station is only a 4-minute walk and Kobe Kasuganomichi Station is 16 minutes.

Can I cancel my reservation for free at ANA Crowne Plaza Kobe, an IHG Hotel and receive a full refund?

Yes, ANA Crowne Plaza Kobe, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to ANA Crowne Plaza Kobe, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 449 out of 1002 reviews
5 - Excellent 45%
Rating 4 - Good. 382 out of 1002 reviews
4 - Good 38%
Rating 3 - Okay. 102 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 52 out of 1002 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 1002 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Next to the Shin-Kobe station and the cable car that takes you to the top of the mountain. Subway is underground, one stop to vibrant Sannomiya for restaurants and fun. Lovely breakfast! Excellent place to stay.
Stayed 5 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
フロントはじめ、スタッフ、最上階のレストランスタッフまで、とてもフレンドリーで、楽しい滞在になりました。ありがとうございます。
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights and was very comfortable and easy to access to Sannomiya by subway for one stop.
Stayed 6 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Disliked: Amenities
This property is in a great location just steps from the Shin-Kobe station, the ropeway to the herb garden, and a short walk to the Kitano area. However, the hotel is worn looking. The carpet in the hallway of our floor and in our room had large stains. Breakfast was mediocre and staff was slow to refill empty dishes on the buffet. I think what impacted my stay most negatively is that I always felt like I was less valued as a guest. For example, when I was seated for breakfast the first morning, I was seated in a windowless overflow room with another family even though the main dining room was not full. I felt like I was being hidden from sight. I was given a room directly across from the elevator. Although those seem like small things, those decisions on behalf of the staff set a mood that that clouded my experience.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunobiki falls, garden right there. Mountains on one side big city on the other. ;-)
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean, quiet, and comfortable. Great location. Breakfast was also very good.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a wonderful view, and access to public transportation which was a huge help
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022