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Hotel location was good, comfortable and good breakfast offered
The mattress was so confortable. Shower head was good too
The staff are very helpful and speak English. Thy went out of their way to make sure we had everything we needed.
The hotel was excellent, service superb, location suite our needs perfectly. The one issue was the room size. It was perfect for us, but other westerners especially tall individuals might find it restrictive.
Veto clean, mattress nice & firm. Breakfast very good, not overwhelming but very good taste, nice bakery.
This hot springs hotel was absolutely fantastic! The rooms and hot springs baths were extremely clean. The staff were more than accommodating and took the time to know each guest and to learn their preferences. The hot springs were so relaxing, I don't think I've ever had a more enjoyable vacation ...
It's very near the Kobe World Hall, just 5 mins walk. If you are going to event there, this is a good hotel. And they also have shuttle buses to take hotel guests to Sannomiya station, which is very good.
Great view from the ocean facing room. Amazing restaurant. The Kobe beef is life changing.
Very friendly and helpful staff. We accidentally left our luggage at Tokyo Station on our way to Kobe. The staffs at Hotel Okura helped us locate the luggage by contacting the lost and found department; and they even arranged to have our luggage shipped to our next destination. The hotel is conveniently ...
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