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"Check in was extremely smooth, the room was always clean, staff was helpful and friendly"

"Perfect location for Universal Studio and Universal City Walk. Train station just across the street. Hotel clean, rooms spacious, convenient location, staff helpful. Would definitely stay here again."

"It is connected to JR Nanba station and Osaka CAT bus terminal through under pass and arcade. Located within walking distance from many shopping attractions in Nanba area. The staff is very friendly and more than willing to help you out whenever needed. They put us on 30th floor that commands a great view of Osaka (Lobby is on 22nd floor so that you have to change a elevator on 22nd whenever you come and go, which we find it a little bit bothering-mendoksai). Our plan has a breakfast included, and we enjoyed very much. The breakfast is excellent and has all Japanese and western style foods and deserts ready. The breakfast place is on 22nd floor that you can enjoy almost surround view of Osaka Nanba area. The hotel has a few restaurants on property, French and Japanese, but they were closed when we are staying except for French one that you have to reserve a table in advance (we failed to do). But there are many dining places in the area so that it shouldn't be an issue to many visitors unless you want to have a special anniversary dinner at the hotel restaurant, which was our case. The hotel does not have any bar where we can have a cocktail or drink while enjoying the view of the city, which we found one big catch. Other than that the stay was great."

"Good maintained facility"

"The place was nice, but the stools in the bathrooms were so dirty and disgusting. The staff was helpful and very nice. The room the nice but not storage and no bathroom door. Not place to store suitcases. No hooks to hang our towels. I would stay here again, but that’s after looking at some place better first."

"Gorgeous hotel. Great location to walk to museums. The public bath on 31st floor is spectacular. 3 minute walk to lovely path along the river."

"Clean room and affordable"

"Location is in the heart of where all the action is. As soon as you step out the door, there are businesses and people everywhere. Stayed in a triple and there were areas to put luggage so you aren’t overly crowded. Bathroom was a good size."

"Close to train stop, KIX, outlet mall and TRIAL superstore. Room was big for Japanese hotels, great view."