5/5 Excellent
Ai, Nabari
Traveled with group
Sep 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Hotel Okura Kobe
Photo gallery for Hotel Okura Kobe
Overview of Hotel Okura Kobe
Hotel Okura Kobe
4.6/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
650-8560, Hyogo-ken, Kobe, 2-1 Hatoba-cho, Chuo-ku
Explore the area
- Meriken Park5 min walk
- Kobe Tower5 min walk
- Kobe Harborland11 min walk
- Osaka (KIX-Kansai Intl.)50 min drive
Choose dates to view prices
About this area
Kobe
Located in Kobe, Hotel Okura Kobe is in the city center and on the waterfront. Port of Kobe Earthquake Memorial and Rokko Garden Terrace are notable landmarks, and travelers looking to shop may want to visit Motomachi Shopping Street and Kobe Harborland. Kobe Anpanman Children's Museum & Mall and Kobe Oji Zoo are not to be missed.
What's nearby
- Port of Kobe Earthquake Memorial - 1 min walk
- Meriken Park - 5 min walk
- Kobe Tower - 5 min walk
- Kawasaki Good Times World - 5 min walk
- Kobe Harborland - 11 min walk
Getting around
- Minatomotomachi Station - 6 min walk
- Kobe Station - 17 min walk
- Kansai Intl. Airport (KIX) - 50 min drive
Restaurants
- RESTAURANT EMERALD – Fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days.
- TEPPANYAKI SAZANKA – Serves lunch and dinner daily. Kids' menu available.
- TOH-KA-LIN(CHINESE) – Restaurant offering Chinese cuisine. Serves lunch and dinner on select days. Kids' menu available.
- CAFE RESTAURANT CAMELLIA – Serves lunch and dinner daily. Kids' menu available.
- YAMAZATO JAPANESE CUISINE – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Kids' menu available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (JPY 1000 per night; includes in/out privileges)
- RV/bus/truck parking (surcharge) on site
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
- Train station shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 for adults and JPY 1800 for children
- 4 restaurants and 1 1 coffee shop/café
- 1 1 bar
- Room service available
Things to do
- 2 outdoor tennis courts
- Fitness center
- Indoor pool
- Sauna
- Seasonal outdoor pool
- Shopping
- Tennis
Family friendly
- Babysitting/childcare (surcharge)
- Cribs/infant beds (surcharge)
- Indoor pool
- Laundry facilities
- Refrigerator
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- English
- Japanese
Business services
- Business center
- Computer station
- Conference space
- Meeting rooms
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Cribs/infant beds (surcharge)
- Pillow menu
Bathroom
- Deep soaking bathtub
- Electronic bidet
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 26-inch flat-screen TV
- Digital channels
Food and drink
- Free bottled water
- Refrigerator
More
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Phone
- Slippers
- Soundproofing
Similar properties
See similar properties
Kobe
Chuo Ward
Free WiFi
Air conditioned
Guest rating 4.5+
Hotel
4 star
Business friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
A scheduled power outage will take place on floors 22-33 on February 8, 2022, from 2-4 AM. Guests should be aware that the elevator will not be available during this time.
A scheduled power outage will take place on floors 5-21 on March 8, 2022, from 12:30 AM to 5 AM. This power outage will affect parking from 9 PM on March 7, 2022, to 5 AM on March 8, 2022.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1210
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: JPY 3300 for adults and JPY 1800 for children (approximately)
- Self parking fee: JPY 1000 per night (in/out privileges)
- Cribs (infant beds) are available for an additional fee
- A facilities fee includes use of: swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Aug 7, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
4/5 Good
Aya
Traveled with family
Apr 16, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food!
Stayed 1 night in Apr 2021
4/5 Good
Verified traveler
Apr 4, 2021
Stayed 1 night in Apr 2021
4/5 Good
TAKEO
Business traveler
Mar 24, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021