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Hotel Okura Kobe

Photo gallery for Hotel Okura Kobe

Featured Image
Indoor pool, seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
View from Room
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Hotel Okura Kobe

Hotel Okura Kobe

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
650-8560, Hyogo-ken, Kobe, 2-1 Hatoba-cho, Chuo-ku

Explore the area

  • Popular LocationMeriken Park5 min walk
  • Popular LocationKobe Tower5 min walk
  • Popular LocationKobe Harborland11 min walk
  • AirportOsaka (KIX-Kansai Intl.)50 min drive

Choose dates to view prices

About this area

Kobe

Located in Kobe, Hotel Okura Kobe is in the city center and on the waterfront. Kobe Tower and Port of Kobe Earthquake Memorial are notable landmarks, and travelers looking to shop may want to visit Motomachi Shopping Street and Kobe Harborland. Looking to enjoy an event or a game while in town? See what's happening at Noevir Stadium Kobe or Kobe Universiade Memorial Stadium.

What's nearby

  • Port of Kobe Earthquake Memorial - 1 min walk
  • Meriken Park - 5 min walk
  • Kobe Tower - 5 min walk
  • Kawasaki Good Times World - 5 min walk
  • Kobe Harborland - 11 min walk

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • RESTAURANT EMERALD – Fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days.
  • TEPPANYAKI SAZANKA – Serves lunch and dinner daily. Kids' menu available.
  • TOH-KA-LIN(CHINESE) – Restaurant offering Chinese cuisine. Serves lunch and dinner on select days. Kids' menu available.
  • CAFE RESTAURANT CAMELLIA – Serves lunch and dinner daily. Kids' menu available.
  • YAMAZATO JAPANESE CUISINE – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Kids' menu available.

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre, near Port of Kobe Earthquake Memorial
Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café, and outdoor tennis courts are onsite. All 474 soundproofed rooms provide free WiFi, free wired Internet, and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, pillow menus, and flat-screen TVs.
Hotel Okura Kobe offers 474 accommodations with complimentary newspapers and complimentary bottled water. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3025 for adults and JPY 1694 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1210

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1694 for children (approximately)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Cribs (infant beds) are available for an additional fee
  • A facilities fee includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 825 out of 1229 reviews
5 - Excellent 67%
Rating 4 - Good. 323 out of 1229 reviews
4 - Good 26%
Rating 3 - Okay. 52 out of 1229 reviews
3 - Okay 4%
Rating 2 - Poor. 16 out of 1229 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 1229 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルオークラ神戸のいいところは景色!それをメインの楽しみとして行ったのですが、スタッフの対応や近距離の散歩、食事も最高でした!
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food!
It was a great and comfortable experience. We ate at Yamazato and the food was amazing! I will stay there again.
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021