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Hotel Okura Kobe

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Featured Image
Indoor pool, seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
View from Room
Desk, blackout drapes, soundproofing, iron/ironing board

Hotel Okura Kobeの概要

Hotel Okura Kobe

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 冷房
  • レストラン
  • ジム
  • 朝食あり

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

周辺ガイド

  • 人気の観光スポットMeriken Park徒歩 5 分
  • 人気の観光スポットKobe Tower徒歩 5 分
  • 人気の観光スポットKobe Harborland徒歩 11 分
  • 空港Osaka (KIX-Kansai Intl.)車で 50 分

Choose dates to view prices

このエリアについて

Kobe

Located in Kobe, Hotel Okura Kobe is in the city center and on the waterfront. Kobe Tower and Port of Kobe Earthquake Memorial are notable landmarks, and travelers looking to shop may want to visit Motomachi Shopping Street and Kobe Harborland. Kobe Anpanman Children's Museum & Mall and Kobe Oji Zoo are not to be missed.
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Popular Location

周辺情報

  • Port of Kobe Earthquake Memorial - 徒歩 1 分
  • Meriken Park - 徒歩 5 分
  • Kobe Tower - 徒歩 5 分
  • Kawasaki Good Times World - 徒歩 5 分
  • Kobe Harborland - 徒歩 11 分

交通案内

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

レストラン

  • Where to eat
  • RESTAURANT EMERALD – Fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days.
  • TEPPANYAKI SAZANKA – Serves lunch and dinner daily. Kids' menu available.
  • TOH-KA-LIN(CHINESE) – Restaurant offering Chinese cuisine. Serves lunch and dinner on select days. Kids' menu available.
  • CAFE RESTAURANT CAMELLIA – Serves lunch and dinner daily. Kids' menu available.

この施設について

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre, walk to Kobe Tower
Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café, and outdoor tennis courts are onsite. All 474 soundproofed rooms provide free WiFi, free wired Internet, and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, pillow menus, and flat-screen TVs.
Hotel Okura Kobe offers 474 accommodations with complimentary newspapers and complimentary bottled water. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3025 for adults and JPY 1694 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

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Guest rating 4.5+
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4 star
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Air conditioned
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ポリシー

チェックイン

Check-in from 3:00 PM - midnight
Late check-in subject to availability

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

The following facilities or services will be unavailable from June 14 2021 to June 25 2021 (dates subject to change):
  • Swimming pool
  • Tennis courts
The property will be renovating from June 14 2021 to June 25 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1210

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1694 for children (approximately)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Cribs (infant beds) are available for an additional fee
  • A facilities fee includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

宿泊施設の別名

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

よくある質問

4.6
Wonderful
Rating 5 - Excellent. 852 out of 1279 reviews
5 - Excellent 67%
Rating 4 - Good. 341 out of 1279 reviews
4 - Good 27%
Rating 3 - Okay. 52 out of 1279 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 1279 reviews
2 - Poor 1%
Rating 1 - Terrible. 16 out of 1279 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Beautiful views and great location. Service is tip of the top Japanese customer service. Parking fees are very reasonable. Food is pricey, but if that's a concern, restaurants and convenies abound in that area.
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I'm very disappointed and frustrated, after check in and finished the payments procedure completed, I was informed that Okura Hotel will charge me if I use the swimming pool, gym and other things to do ares, those areas are not included in the pack. After a lot of discussion between Hotel staff and me (45 minutes), hotel staff allowed my soon use the swimming pool free of charge, but the gym they keep not allowed my family and me to use in free of charge condition, unbelievable... In addition, no information about chargeable services was described in my contract terms and the Expedia web page, only parking fee. My strong recommendations are, A lot of hotels in Kobe has same infrastructure without chargeable fees for things to do. I will never back and not recommend this hotel for my friends.
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020