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Kobe Portopia Hotel

Photo gallery for Kobe Portopia Hotel

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony

Overview of Kobe Portopia Hotel

Kobe Portopia Hotel

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
650-0046, Hyogo-ken, Kobe, 10-1 6-chome, Minatojima Nakamachi Chuo-ku

Explore the area

  • Popular LocationKobe Convention Center1 min walk
  • Popular LocationKobe International Exhibition Hall13 min walk
  • Popular LocationPort of Kobe16 min walk
  • AirportOsaka (KIX-Kansai Intl.)67 min drive

Choose dates to view prices

About this area

Kobe

Kobe Portopia Hotel is located in Chuo Ward, a neighborhood in Kobe, and is near the airport and near a train station. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hanshin Koshien Stadium.
Visit our Kobe travel guideOpens in a new window
Map

What's nearby

  • Kobe Convention Center - 1 min walk
  • UCC Coffee Museum - 4 min walk
  • Asics Sports Museum - 10 min walk
  • Kobe International Exhibition Hall - 13 min walk
  • Port of Kobe - 16 min walk

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 68 min drive

About this property

Kobe Portopia Hotel

Family-friendly Kobe hotel in Chuo Ward, near Port of Kobe
9 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 744 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free roundtrip train station shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 2904-3146 for adults and JPY 968-1815 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tajima
  • Trente et Un
  • Shukei En
  • Sushiman
  • Kobe Tamura

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms - 36

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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See similar properties

Kobe
Kobe
Chuo Ward
Chuo Ward
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Pool
Pool
Hotel
Hotel
Family friendly
Family friendly
4 star
4 star

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in fee (amount varies)
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, JPY 968 and JPY 1815 for children (approximately)
  • Self parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 592 out of 973 reviews
5 - Excellent 61%
Rating 4 - Good. 287 out of 973 reviews
4 - Good 29%
Rating 3 - Okay. 70 out of 973 reviews
3 - Okay 7%
Rating 2 - Poor. 17 out of 973 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 973 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, surely worth to stay again when visit kobe area
Stayed 3 nights in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Lobby was very beautiful. We loved the Christmas tree.
Stayed 1 night in Dec 2021

4/5 Good

Business traveler
Liked: Staff & service
泊まりやすいですが。
マットレスが固いため、非常に寝にくかった。 そのほかは、朝食もおいしく、部屋もきれいでよかったです。
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Quite good for its price
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Spacious room, hard bed
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Jul 2021