COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Kobe Portopia Hotelの概要

Photo gallery

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony
Balcony

Kobe Portopia Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • ジム

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

周辺ガイド

    人気の観光スポットKobe Convention Center徒歩 1 分
    人気の観光スポットKobe International Exhibition Hall徒歩 13 分
    人気の観光スポットPort of Kobe徒歩 15 分
    空港Osaka (KIX-Kansai Intl.)車で 68 分

Choose dates to view prices

本館：Mid centuryフロア　ツインルーム (禁煙)

  • 27 ㎡
  • シティ ビュー
  • 定員 4 名
  • シングルベッド 2 台

本館: Mid centuryフロア ツインルーム シングルユース (禁煙)

  • 27 ㎡
  • オーシャン ビュー
  • 定員 1 名
  • シングルベッド 2 台

本館：Mid centuryフロア　トリプルルーム (禁煙)

  • 31 ㎡
  • シティ ビュー
  • 定員 3 名
  • シングルベッド 2 台およびシングル収納式ベッド 1 台

本館：エグゼクティブフロア　ダブルルーム (禁煙)　(ジム・屋内プール　無料)

  • 27 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • ダブルベッド 1 台

本館24階 プレミアトリプル

  • 31.3 ㎡
  • 定員 3 名
  • シングルベッド 2 台およびシングル収納式ベッド 1 台

本館スーペリアフロア トリプル (禁煙)

  • 31 ㎡
  • シティ ビュー
  • 定員 3 名
  • シングルベッド 3 台

南館： サウスリゾートフロア　ダブルルーム（禁煙）

  • 39 ㎡
  • 一部オーシャン ビュー
  • 定員 2 名
  • ダブルベッド 1 台

おまかせ部屋タイプ (状況によりツインベッド又はダブルベッド) 禁煙

4.9/5 guest room rating
  • 定員 2 名
  • シングルベッド 1 台

南館：サウスリゾートフロア　ツインルーム（禁煙）

  • 39 ㎡
  • 一部オーシャン ビュー
  • 定員 4 名
  • シングルベッド 2 台

本館スーペリアフロア ツイン (禁煙)

  • 27 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • シングルベッド 2 台

エコノミーダブルルーム　（本館 7-15F) (禁煙)

4.6/5 guest room rating
  • 22 ㎡
  • 定員 2 名
  • セミダブルベッド 1 台

本館：Mid centuryフロア　ダブルルーム (禁煙)

5/5 guest room rating
  • 29 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • ダブルベッド 1 台

本館24階 プレミアダブル

  • 25.3 ㎡
  • 定員 2 名
  • クイーンベッド 1 台

本館：ツインルーム (禁煙)

4.6/5 guest room rating
  • 27 ㎡
  • 定員 4 名
  • シングルベッド 2 台

南館：サウスリゾートフロア　トリプルルーム（禁煙）

  • 39 ㎡
  • 一部オーシャン ビュー
  • 定員 3 名
  • シングルベッド 2 台およびシングル収納式ベッド 1 台

本館　エグゼクティブフロア　ツイン　シングルユース (禁煙)　(ジム・屋内プール　無料)

  • 30 ㎡
  • オーシャン ビュー
  • 定員 1 名
  • シングルベッド 2 台

南館： サウスリゾートフロア　フォース（ツイン+エキストラベッド2台）（禁煙）

4.6/5 guest room rating
  • 39 ㎡
  • 一部オーシャン ビュー
  • 定員 4 名
  • シングルベッド 2 台およびシングル収納式ベッド 2 台

本館：スタンダードトリプルルーム (禁煙)

4.5/5 guest room rating
  • 31 ㎡
  • 定員 3 名
  • シングルベッド 2 台およびダブルソファーベッド 1 台

本館スーペリアフロア セミダブル（1-2名）(禁煙)

  • 22 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • セミダブルベッド 1 台

本館24階 プレミアツイン

  • 29.6 ㎡
  • 定員 2 名
  • セミダブルベッド 2 台

本館24階 プレミアセミダブル

  • 22.4 ㎡
  • 定員 2 名
  • ダブルベッド 1 台

本館　スタンダードツイン (禁煙)　シングルユース

4.6/5 guest room rating
  • 27 ㎡
  • 定員 1 名
  • シングルベッド 2 台

本館：エグゼクティブフロア　ツイン (禁煙)　(ジム・屋内プール　無料)

4.7/5 guest room rating
  • 30 ㎡
  • シティ ビュー
  • 定員 4 名
  • シングルベッド 2 台

本館：シングルルーム (禁煙)

4.8/5 guest room rating
  • 22 ㎡
  • 定員 1 名
  • シングルベッド 1 台

本館: Mid centuryフロア セミダブルルーム (禁煙)

  • 22 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • ダブルベッド 1 台

南館: サウスリゾートフロア ツインルーム シングルユース (禁煙)

  • 39 ㎡
  • 一部オーシャン ビュー
  • 定員 1 名
  • シングルベッド 2 台

本館スーペリアフロア ダブル　(禁煙)

  • 27 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • ダブルベッド 1 台

このエリアについて

Kobe

Located in Kobe, Kobe Portopia Hotel is in the city center and near the airport. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hanshin Koshien Stadium.
Kobeの旅行ガイドを見るOpens in a new window
View in a map
Map
Popular Location

周辺情報

  • Kobe Convention Center - 徒歩 1 分
  • Asics Sports Museum - 徒歩 10 分
  • Kobe International Exhibition Hall - 徒歩 13 分
  • Port of Kobe - 徒歩 15 分
  • Kobe Animal Kingdom - 車で 5 分

交通案内

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 65 min drive

レストラン

  • Where to eat
  • Tajima – Steakhouse offering Japanese cuisine. Serves lunch and dinner daily.
  • Trente et Un – Restaurant offering French cuisine. Serves lunch and dinner.
  • Shukei En – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Sushiman – Sushi bar offering Japanese cuisine. Serves lunch and dinner daily.

この施設について

Kobe Portopia Hotel

Family-friendly Kobe hotel in Chuo Ward, walk to Kobe Convention Center
9 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and 2 coffee shops/cafés. All 744 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and TVs. Minibars, room service, and free newspapers are among the other amenities available to guests.
Kobe Portopia Hotel offers 744 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

Guests under 17 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free roundtrip train station shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2904-3146 for adults and JPY 968-1815 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business center
  • Conference space
  • Meeting rooms - 36

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

ポリシー

チェックイン

Check-in from 3 PM - 1 AM
Late check-in fee (amount varies)
Minimum check-in age - 20

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.

改装と休業

The following facilities or services will be unavailable from April 25 2021 to May 12 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Shuttle services

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1210 per night

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, JPY 968 and JPY 1815 for children (approximately)
  • Self parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

その他の情報

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility

宿泊施設の別名

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

よくある質問

4.4
Excellent
Rating 5 - Excellent. 570 out of 984 reviews
5 - Excellent 58%
Rating 4 - Good. 309 out of 984 reviews
4 - Good 31%
Rating 3 - Okay. 79 out of 984 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 984 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The only issue we had was that some items in our bathroom either went missing (possibly our fault by falling from the counter into the trash?) or possibly used i.e. my aftershave was used by someone other than myself as everyday there was a little less in the bottle and finally depleted without my use as a test. Very very surprising as the Japanese are generally extremely honest people or used to be.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

2/5 Poor

Business traveler
Disliked: Staff & service
Not sure about going back and hotels.com status
I thought I was some special member in Hotels.com. From the eyes of the hotel I am no body. They charge me 2000 yen just to have late check out of 1 hour longer until 1 PM.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020