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HOTEL CARACOL ISLA MUJERES

2.0 star property
Hotel with an outdoor pool, steps from Isla Mujeres Ferry Terminal

Choose dates to view prices

Photo gallery for HOTEL CARACOL ISLA MUJERES

Outdoor pool
TV
Junior Room | 1 bedroom, free WiFi, bed sheets
Exterior
Family Room | 1 bedroom, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is ￥9,370
￥11,872 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | 1 bedroom, free WiFi, bed sheets

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
77400, QROO, Isla Mujeres, Av. Francisco I. Madero SN, 9981224335

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km
  • North Beach - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 6 min walk - 0.6 km
  • Dolphin Discovery - 7 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Vinales Grill - ‬2 min walk
  • ‪Picus - ‬1 min walk
  • ‪Muelle 7 - ‬1 min walk
  • ‪Mocambo Lancheros - ‬1 min walk
  • ‪luna Grill - ‬1 min walk

About this property

HOTEL CARACOL ISLA MUJERES

Hotel near North Beach
Close to Isla Mujeres Ferry Terminal, HOTEL CARACOL ISLA MUJERES provides amenities like a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A 24-hour front desk
Room features
All guestrooms at HOTEL CARACOL ISLA MUJERES feature comforts such as air conditioning, as well as amenities like free WiFi.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Caracol Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel
HOTEL CARACOL ISLA MUJERES Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel Isla Mujeres

Frequently asked questions

Does HOTEL CARACOL ISLA MUJERES have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at HOTEL CARACOL ISLA MUJERES?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at HOTEL CARACOL ISLA MUJERES on Sep 1, 2025 start from ￥9,370, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL CARACOL ISLA MUJERES pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL CARACOL ISLA MUJERES?

HOTEL CARACOL ISLA MUJERES doesn't offer parking.

What time is check-in at HOTEL CARACOL ISLA MUJERES?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL CARACOL ISLA MUJERES?

Check-out is at 11:30 AM.

Where is HOTEL CARACOL ISLA MUJERES located?

Located in Centro - Supmza 001, this hotel is steps from Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

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HOTEL CARACOL ISLA MUJERES Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel small and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Esperanza

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jenifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésima y terrible experiencia en este hotel.

Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
Stayed 3 nights in Jan 2025