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"Lovely stay - very welcoming staff - especially Natalya who gave us a very warm welcome. We were lucky enough to be upgraded to one of the penthouse suites which had an amazing view of London from the balcony. Very clean, spacious, comfortable bed, well equipped with a bar/mini kitchen. Good bath and shower with plentiful toiletries. Nice variety of food at breakfast.great location within easy walk of the south bank theatres and central London."

"The whole place was clean and well maintained and staffed. He staff were very professional and courteous. Some even went the extra mile. I had a problem which I'm sure wouldn't bother everyone but I was given a new room and not made feel bad about it. The staff were excellent. It's situated in the perfect area, close to everything."

"Really lovely staff, reception smelt amazing, room was clean and tidy."

"Location great, view from room great Toe nail on carpet next to bed and hairs stuck to the bathroom door Shower run hot and cold and intermittent pressure"

"Didn’t have breakfast "

"Staff very friendly and helpful. Room nice and clean with plenty of space. Would stay again because it’s convenient location."

"The location is perfect for our need and all the sightseeing we wanted to do. The amenities like the lounge with hot beverages were just what we needed in the morning. The refillable plastic bottle for water was very helpful. Launderette was a plus since we have a long vacation and was able to do laundry with soap provided as well for free. We did did eat breakfast at the hotel, The only issue we had was the day we wanted our room clean, it was unfortunately missed but , they did come come the next day and all was fine ."

"Breakfast was amazing. We stayed in the West Wing and unfortunately we could here the rumble of trains until well after midnight so we didn’t have as good a sleep as we should have had."

"It’s been a while since I stayed at the Alan. It’s alright but has bizarre elements that take the edge off it being better. My upgraded room had a large aircon unit bolted to the ceiling that made a strange noise every so often despite not being on, the lead on the kettle isn’t long enough so you have to boil it on the floor, and in this room the toilet roll holder was broken. The beds are good and it’s a nice space, but I’d advise taking earplugs! Definitely go for breakfast over the road at The Vienna Coffee house, it’s really good."