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"Staff was helpful and courteous, room was clean, had good breakfast with lots of food options, area was convenient and close to stores, shopping and transportation. Had a great and comfortable stay."

"We come to Yokohama every year, but this was our first stay at The Yokohama Bay Hotel Tokyu. The room was very clean. The pictures do not do justice to how nice the space is. The balcony rooms have wonderful views of the bay. The staff were so friendly and helpful. There are so many places to eat and shop nearby. By far this is one of our new favorite hotels in Yokohama. We will definitely stay here again next year. It exceeded our expectations. "

"The onsen added so much to the experience. Shuttle bus was very welcome and efficient. "

"Kind staff, gorgeous rooms, nice access to vending machines. Clean and safe location. I recommend this hotel to couples for sure!"

"I booked the room with a port view. The room itself is a little cramped but the view is beautiful, definitely worth booking. The staff were very helpful and friendly. "

"We enjoyed our stay"

"Good hotel, excellent breakfast, friendly staff, convenient"

"Incredible place to stay while in Yokohama. Close to everything including the train station."

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"