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"amazing view"

"Hotel need to be updated.Hot springs are fantastic, very clean and well maintained.Breakfast and dinner were amazing, great selection and staff were great.Two ladies on reception were helpful but no English speaking staff, they used phone to translate.The young fella on the reception haven’t tried to help at all when we requested help. Only problem was the transfer, They emailed us that they will pick up/ drop off our group of 6 from/ to the airport without any change but after they ignore their email and charge us $400 to the airport……"

"We loved the Onsen. "

"Open air onsen was fantastic. Hotel was right by the foot onsen trail. Hotel staff were friendly and helpful. Food was delicious. Front desk staff spoke english well."

"Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back."

"Great amenities -- lots of baths and an arcade in the basement floor."

"Free shuttle bus takes you from sapporo station in an hour to your huge room. Perhaps 500 square feet. Marvelous kaiseki dinners. We had the shiori kaiseki the first night and the seafood kaiseki with A5 wagyu beef the second night. Superb. However it is served in the resturant. Not in your room or in a private room. Buffet breakfasts are very good. Therefore correctly priced as such. Nice onsens. Only other drawback is not their fault- not much to do in Jozankei without a car which we did not have. If I was ever going back to Jozankei, I would stay there. "