Hotel Shikanoyu

Photo gallery for Hotel Shikanoyu

Primary image
Seasonal outdoor pool, sun loungers
Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, free WiFi
Deluxe Twin Room, Non Smoking | View from room
Superior Quadruple Room, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV, table tennis table

Overview of Hotel Shikanoyu

Hotel Shikanoyu

3.5 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
061-2303, Hokkaido, Sapporo, 3-32 Jozankeionsennishi, Minami-ku

Explore the area

  • Popular LocationJozankei Futami Park3 min walk
  • Popular LocationJozankei Shrine5 min walk
  • Popular LocationJozankei Hot Spring9 min walk
  • AirportSapporo (CTS-New Chitose)53 min drive

Choose dates to view prices

About this area


Hotel Shikanoyu is located in Jozankei, a neighborhood in Sapporo, and is in the mountains and on a river. Hōheikyō Dam is a notable landmark, and the area's natural beauty can be seen at Jozankei Futami Park and Takino Suzuran Hillside Park. Traveling with kids? Don't miss North Safari Sapporo. Take an opportunity to explore the area for outdoor excitement like horse riding and other activities like skiing. Guests appreciate the ryokan's quiet location.

What's nearby

  • Jozankei Futami Park - 3 min walk
  • Jozankei Shrine - 5 min walk
  • Jozankei Hot Spring - 9 min walk
  • Sapporo Pirka Kotan - 6 min drive
  • Jozankei Dam - 8 min drive

Getting around

  • Soen Station - 25 min drive
  • New Chitose Intl. Airport (CTS) - 53 min drive

About this property

Hotel Shikanoyu

3.5-star family-friendly ryokan in the heart of Jozankei
A nightclub, an indoor mineral hot spring (onsen), and a coffee shop/cafe are just a few of the amenities provided at Hotel Shikanoyu. For some rest and relaxation, visit the indoor/outdoor hot springs or steam room, and indulge in a massage.The onsite buffet restaurant, Restaurant KAEN, features Japanese cuisine. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Free train station pick-up, hot springs on site, and air hockey
  • A banquet hall, a front desk safe, and multilingual staff
  • Guest reviews say good things about the quiet location
Room features
All guestrooms at Hotel Shikanoyu boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, hair dryers, and soap
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle from 10:00 AM - 3:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant KAEN

Things to do

  • Air hockey
  • Arcade/game room
  • Hot springs
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Spa services
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli


  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting room


  • Pool sun loungers


  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor/outdoor hot springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas (fines apply)
  • Games
  • Stereo

Room amenities


  • Air conditioning
  • Bed sheets
  • Down comforter


  • Electronic bidet
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Kaiseki meal
  • Refrigerator
  • Tea service at check-in/check-out


  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Window screens

Similar properties

See similar properties



Check-in from 3 PM - 7:30 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Frequently asked questions

Does Hotel Shikanoyu have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Shikanoyu?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hotel Shikanoyu on Sep 2, 2022 start from ¥10,701, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Shikanoyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shikanoyu?

Self parking is free at this property.

What time is check-in at Hotel Shikanoyu?

Check-in is from 3 PM - 7:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Shikanoyu?

Check-out is at 10 AM.

Where is Hotel Shikanoyu located?

This family-friendly Sapporo ryokan is located in the historical district, within a 10-minute walk of Jozankei Futami Park and Jozankei Hot Spring. Sapporo Pirka Kotan and Hōheikyō Dam are also within 6 mi (10 km).

Can I cancel my reservation for free at Hotel Shikanoyu and receive a full refund?

Yes, Hotel Shikanoyu offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Shikanoyu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very Good

Rating 5 - Excellent. 77 out of 224 reviews
5 - Excellent 34%
Rating 4 - Good. 99 out of 224 reviews
4 - Good 44%
Rating 3 - Okay. 33 out of 224 reviews
3 - Okay 15%
Rating 2 - Poor. 11 out of 224 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 224 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
Stayed 3 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/5 Poor

Traveled with family
Disliked: Staff & service
They should improve to provide more English speaking customer service and the printed information in English
Stayed 1 night in Dec 2018

2/5 Poor

Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
Stayed 1 night in Oct 2018