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The Westin Rusutsu Resort

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Primary image
Seasonal outdoor pool
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe

Overview of The Westin Rusutsu Resort

The Westin Rusutsu Resort

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
048-1711, Hokkaido, Rusutsu, 133 Izumikawa

Explore the area

  • Popular LocationFukidashi Park17 min drive
  • Popular LocationMount Yotei21 min drive
  • Popular LocationKimundo Waterfall26 min drive

Choose dates to view prices

About this area

Rusutsu

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks and in the mountains. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Toyako Forest Museum and Niseko Takahashi Dairy Farm. Take in the nearby slopes with cross-country skiing and skiing lessons, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Rusutsu travel guideOpens in a new window
View more Resorts in RusutsuOpens in a new window
Map

What's nearby

  • Fukidashi Park - 17 min drive
  • Mount Yotei - 21 min drive
  • Lake Toya - 24 min drive
  • Kimundo Waterfall - 26 min drive
  • Lake Hangetsu Nature Park - 32 min drive

Getting around

  • Niseko Station - 27 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

About this property

The Westin Rusutsu Resort

Luxurious slopeside resort with a golf course
Enjoy direct access to the slopes and a sauna at The Westin Rusutsu Resort during the winter, and return in the summer for a round at the resort's golf course.
The Westin Rusutsu Resort offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate living rooms. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Rusutsu resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs and 3 outdoor tennis courts. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 10 AM - 5:30 PM
  • Airport shuttle at scheduled times, on request
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2970 for adults and JPY 1782 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Kazahana
  • Atrium

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor tennis courts
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Golf driving range
  • Horse riding/rentals
  • Hot springs
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snowboarding
  • Snowmobiling
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Mini golf
  • Refrigerator
  • Seasonal outdoor pool
  • Separate living room
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (1184 square feet)
  • Meeting room

Outdoors

  • Garden

Spa

  • 2 hot springs
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:00 AM - 1:00 AM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor mineral hot springs (onsen)
  • Massage - sports
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
Rusutsu amusement park closed every Monday and Tuesday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3240.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2970 for adults and JPY 1782 for children (approximately)
  • Airport shuttle fee: JPY 3000 per person (one-way)
  • Airport shuttle fee per child: JPY 3000 (one-way), (from 4 to 12 years old)
  • Crib (infant bed) fee: JPY 3240.0 per night
  • Facilities fee: JPY 150 per person, per night and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 150 out of 263 reviews
5 - Excellent 57%
Rating 4 - Good. 87 out of 263 reviews
4 - Good 33%
Rating 3 - Okay. 13 out of 263 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 263 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 263 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness
Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Stayed 5 nights in Feb 2020

1/5 Terrible

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
Stayed 4 nights in Feb 2020