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"Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)"

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"The onsen was the best I’ve ever been in. The outdoor “wood spas” with about 10 different minerals and essential oils was absolutely fantastic. My only gripe is that the half board meals are identical day to day. I only stayed 2 days, so I’m not sure how frequently the food items change. I will say the selection is giant. Because I’m used to places that change the food options daily.. I tried to eat through the whole buffet on the first day, trying little bits of everything. Had I realized it didn’t change, I would have just had larger portions of some items and tried other stuff the next day. "

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Great room, wonderful onsen, very clean facilities. Excellent staff"

"Nice onsen, friendly staff"

"Thank you"

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people. "