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"Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful"

"Wonderful property, beautiful rooms, lovely ambiance and atmosphere, great location, fantastic staff, great amenities; and Onsen is to die for."

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"The hotel has friendly helpful staff at the reception. The view we had was spectacular, and the fireworks display at the lake can best be watched from our rooms. The dinner buffet was very good in quality and spread, thoughtfully planned for international and local guests. The onsen here is one of the cleanest so far. I wish the towels are provided at the onsen baths instead of us carrying ours there. "

" ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!"

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"Amazing breakfast and cute spa"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"Amazing onsen access. Great location, clean. Nice cafe and coin laundry available."