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"Excellent"

"The room is huge… given that it’s a service apartment. The washer and dryer made a lot of difference to our trip at Rusutsu. The area is clean, and the staff were friendly and helpful. Mountain View is definitely amazing, especially during winter. While it is a bit of distance from the main resort area, it is walkable (or you can just drive there if you have a car) and sheltered all the way from the Vale to the main resort area. Will stay here if I were to come to Rusutsu again. "

"Staff where some of the most helpful and friendliest I have experienced in all my travels"

"Clean room, beautiful view"

"very good"

"The hotel is conveniently located in the hotel alley. Central location to many nice sightseeing spots. The diner meal is really awesome. Many bath locations with the ajoined sister hotel next to it. Highly recommended. "

"Yes, room was clean, and amenities like shampoo, towels was adequate."

"Spacious room with good amenities. Kitchen, washing machine, public bath, free parking all are awesome. A little bit from the center, but no problem if having a car"

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"