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"Near Hells Valley - great onsen, friendly service "

"Luxuriously appointed hotel. Slightly aged but still well-maintained. The room felt decadently large after all the cramped rooms in the cities. Quite a few of the staff are able to speak decent English and there are Chinese speakers as well. The lake view is gorgeous and we were able to enjoy the nightly fireworks without braving the cold weather. The buffet breakfast and dinner had a good spread and is about the same every day. Have to say that the shower in the room is better than the ones in the onsen which are prone to have sudden fits of differing water temperature. But we are there for the onsen after all. "

"I liked the convienience of shuttle service from the airport to the hotel. Also the breakfast and dinner buffet -many different delicious choices. Onsen with the view in the same building was also great. "

"Everything is good, I will go back next time"

"Great location and friendly staffs. The restaurants on the top floor are pretty good. "

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"

"The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one."

"Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful. "

"Friendly and helpful"