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"Nice room and friendly staff"

"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"Ideal base for skiing in Grand Hirafu, with ski in/ski out access to the Ace Family Lift and location is walkable to a good variety of food, shopping and ski hire options, as well as the King Gondola and Hirafu Welcome Centre. Staff were friendly and helpful, and buffet breakfast hit the spot each morning. Onsen was lovely after a day on the slopes too! We loved the view from our room, watching people ski down the Family Run. Would stay again and highly recommend. "

"The service and accmon"

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"The amenities are really good!"