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Chalet Ivy Jozankei

3.5 star property
Ryokan with a full-service spa, a short walk to Jozankei Hot Spring

Choose dates to view prices

Photo gallery for Chalet Ivy Jozankei

Premium Suite, 2 Bedrooms | View from room
Deluxe Corner Suite | View from room
Lobby lounge
Lobby
Exterior
Located in the serene Jozankei area, Chalet Ivy Jozankei offers a tranquil retreat with Japanese breakfast and an indoor mineral hot spring (onsen). Unwind in the 24-hour public bath, rejuvenate with a massage or reflexology treatment, and enjoy dinner at ZUI（ズイ）. With free WiFi, coffee/tea in the lobby and a garden to stroll through.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Air conditioning
The current price is ￥117,599
￥131,644 total
Sep 5 - Sep 6

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Deluxe Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Free extra futon mattress
Separate bedroom
Hair dryer
  • 67 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | Living area | LED TV

Corner Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Free extra futon mattress
Separate bedroom
Hair dryer
  • 72 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Suite

Deluxe Corner Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Free extra futon mattress
Separate bedroom
Hair dryer
  • 87 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Free extra futon mattress
2 bedrooms
Hair dryer
  • 137 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 4

View all photos for Corner Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Corner Suite

  • Sleeps 4

View all photos for Two Bedroom Premium Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Premium Suite

  • Sleeps 6

View all photos for Deluxe Corner Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Suite

  • Sleeps 4

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About the neighborhood

Jozankei, a neighborhood in Sapporo, is home to Chalet Ivy Jozankei. Tanukikoji Shopping Street and Nijo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Odori Park and Nakajima Park. Looking to enjoy an event or a game while in town? See what's happening at Makomanai Sekisui Heim Ice Arena or Hokkaido Prefectural Sports Center. Spend some time exploring the area's activities, including skiing.
Visit our Sapporo travel guideOpens in a new window
Map
061-2302, Hokkaido, Sapporo, 3-231 Jozankei Onsen Higashi, Mimamiku

What's nearby

  • Jozankei Shrine - 2 min walk - 0.2 km
  • Jozankei Hot Spring - 5 min walk - 0.4 km
  • Jozankei Futami Park - 8 min walk - 0.7 km
  • Jozankei Dam - 3 min drive - 3.4 km
  • Makomanai Sekisui Heim Ice Arena - 21 min drive - 22.8 km

Getting around

  • Naebo Station - 43 min drive
  • Sapporo Okadama Airport (OKD) - 67 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬9 min walk
  • ‪心の里定山 - ‬7 min walk
  • ‪エクスクラメーションベーカリー - ‬13 min walk
  • ‪雨ノ日と雪ノ日 - ‬13 min walk
  • ‪カラバトカリー - ‬9 min drive

About this property

Chalet Ivy Jozankei

Ryokan near Jozankei Hot Spring
Take advantage of free Japanese breakfast, an indoor mineral hot spring (onsen), and a garden at Chalet Ivy Jozankei. For some rest and relaxation, visit the sauna or 24-hour public bath, and indulge in a massage, reflexology, or a body treatment. The on-site Japanese cuisine fine-dining restaurant, ZUI（ズイ）, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
  • Free self parking
  • Hot springs on site, an electric car charging station, and a water dispenser
  • Free newspapers, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms at Chalet Ivy Jozankei boast comforts such as free international calls and air conditioning, as well as perks like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Spring water tubs, bidets, and free toiletries
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ZUI（ズイ）

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • 24-hour public bath
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Frequently asked questions

Is Chalet Ivy Jozankei pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chalet Ivy Jozankei?

As of Aug 26, 2025, prices found for a 1-night stay for 2 adults at Chalet Ivy Jozankei on Sep 5, 2025 start from ￥117,599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chalet Ivy Jozankei?

Self parking is free at this property.

What time is check-in at Chalet Ivy Jozankei?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Chalet Ivy Jozankei?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Chalet Ivy Jozankei located?

Located in Jozankei, this spa ryokan is within a 5-minute walk of Jozankei Shrine and Jozankei Hot Spring. Jozankei Futami Park and Shikotsu-Toya National Park are also within 2 mi (3 km).

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Chalet Ivy Jozankei Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 78 reviews
Rating 8 - Good. 4 out of 78 reviews
Rating 6 - Okay. 3 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Stayed 3 nights in Mar 2025

10/10 Excellent

Weihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service ,food, onset, …,everything perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

may

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Dong suk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A five star onsen resort.

A true gem in Jozankei. It’s a very well maintained onsen. The staffs are super polite and food was amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Xingrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Stayed 2 nights in Sep 2023

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

Jia Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Stayed 3 nights in Apr 2025

10/10 Excellent

Lok Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Highly recommend to the family with kids. Walking distance to a post office, temple and soba restaurant. Absolutely will come back again!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

choulgyu

Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Man Lung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のお風呂、夜の食事はとても満足でした
Stayed 1 night in Apr 2025

10/10 Excellent

GLOBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々の対応もとても良くて、尚且つ迅速な対応までして頂き、大変満足しています。お食事も美味しいし器もどれも素敵でした。
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dayun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025