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"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "

"Booked the deluxe room with private onsen. While having a private onsen was the best part of the room the rest of the room was subpar. The mattresses are very thin and are quite stiff making for restless nights, and the shower is outdated and could not adequately hold a single temperature at one time fluctuating throughout. The breakfast at the hotel is very minimal and last seating was at 9am which is the earliest I’ve seen at any hotel. It is understandable that most individuals will be trying to get on the mountain first thing, they should accommodate for a later breakfast time as some people may want to sleep in, especially after a heavy day of skiing. The ski in/ski out lockers are down a large flight of stairs then down more narrow stairs to get to the mountain, which is fine but they should put rubber matts on top of the concrete so guests don’t damage their equipment in the ski locker area. Hope they are able to continue to update their infrastructure to compete with newer properties and make the guest experience better."

"Great onsen hotel. Food is great too"

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"everything is fine"

"What stood out for me was the onsen and the ryokan room we booked. Loved the touch of traditional and modern."

"Great views!"

"Beautiful "

"Super view! "