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"Our room was lovely with a beautiful view of the mountains. The bed was comfortable and everything was very clean. The food was delicious! The staff were incredibly helpful and friendly. We had a wonderful stay."

"Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu. "

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Clean room, staff, ski in-out"

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Big onsen hot spring with 35 pools and tubs, underground indoor swimming pool; succulent buffet with anything you possibly can imagine are available. During my stay, hotel hosted an annual devil festival with traditional dances, rice cake bitting, and onsen water fight competitions between two almost naked young athlete groups - so much fun in Noboribetsu."

"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."