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"Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :) "

"The amenities are really good!"

"Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm."

"The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people. "

"Service and Facilities were great!"

"An amazing experience in a traditional Japanese inn! The room was expansive and spacious, and definitely try the onsen, even if it seems intimidating to try as a foreigner. I experienced it in the winter after hiking snow trails, so it really soothes the body! The surrounding resort is beautiful and easy to walk to many hotspots in the area. The non-reservation restaurant on B1F is nice, but their menu is limited in the evening, so plan ahead if you are looking for nighttime dining. "