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The Windsor Hotel TOYA

Photo gallery for The Windsor Hotel TOYA

Featured Image
Indoor Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of The Windsor Hotel TOYA

The Windsor Hotel TOYA

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
049-5722, Hokkaido, Toyako, Shimizu, Toyakocho, Abuta-gun

Explore the area

  • Popular LocationToyako Onsen13 min drive
  • Popular LocationUsuzanfunka Memorial Park13 min drive
  • Popular LocationToyako Forest Museum13 min drive

Choose dates to view prices

About this area

Toyako

The Windsor Hotel TOYA is located in Toyako. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Toyako Forest Museum and Showashinzan Ropeway. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking.

What's nearby

  • Lake Toya - 11 min drive
  • Toyako Onsen - 13 min drive
  • Usuzanfunka Memorial Park - 13 min drive
  • Toyako Forest Museum - 13 min drive
  • Zenko-ji Temple - 19 min drive

Restaurants

  • Suyama – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Gilligans Island – Restaurant offering French cuisine. Serves breakfast, lunch, and dinner daily.
  • Tojisanka – Restaurant offering Japanese cuisine. Serves breakfast and dinner daily.
  • Out of Africa – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.

Getting around

  • Toya Station - 15 min drive
  • New Chitose Airport (CTS) - 88 min drive

About this property

The Windsor Hotel TOYA

Luxurious slopeside hotel with a full-service spa
Enjoy direct access to the slopes and a full-service spa at The Windsor Hotel TOYA during the winter, and return in the summer for a round at the hotel's golf course. All 368 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Refrigerators, room service, and free newspapers are among the other amenities available to guests.
The Windsor Hotel TOYA offers 368 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Toyako hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free train station pick-up shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily: JPY 3564 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Hot springs
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space
  • Meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa tub
  • Thalassotherapy

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6 AM - midnight
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3564 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA Hotel
The Windsor Hotel TOYA Toyako
The Windsor Hotel TOYA Hotel Toyako

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 284 out of 508 reviews
5 - Excellent 56%
Rating 4 - Good. 157 out of 508 reviews
4 - Good 31%
Rating 3 - Okay. 31 out of 508 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 508 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 508 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Windsor is a 5-star
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are perfect but the dinner buffer seems a bit too less variety of food but with extremely high price. In addition, it is disappointed that the outdoor public onsen place is alternative by gender day by day
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2020