Located in Toyako, WE Hotel Toya is on a lake. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Toyako Forest Museum and Showashinzan Ropeway. Spend some time exploring the area's activities, including skiing.
A restaurant, 2 bars/lounges, and a 24-hour front desk are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, multilingual staff, gift shops/newsstands, and a vending machine are onsite. All 55 rooms boast private spa tubs and deep soaking tubs, plus free WiFi and LCD TVs with digital channels. Guests will also find pillowtop beds, refrigerators, and premium bedding. Housekeeping is available once per stay.
WE Hotel Toya offers 55 accommodations with private spa tubs and safes. Pillowtop beds feature down comforters and premium bedding. 29-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Free full breakfast available daily 7 AM–10 AM
1 restaurant
2 bars/lounges
Family friendly
Refrigerator
Conveniences
Elevator
Gift shop/newsstand
Vending machine
Guest services
24-hour front desk
Housekeeping (once per stay)
Luggage storage
Multilingual staff
Languages spoken
Chinese (Mandarin)
English
Japanese
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The property is closed in February.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
Property Registration Number 北海道胆保生第438号指令
We should mention
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Property is also known as
WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako
Frequently asked questions
No, pets are not allowed at this property.
As of Jan 26, 2022, prices found for a 1-night stay for 2 adults at WE Hotel Toya on Jan 28, 2022 start from ￥34,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is free at this property.
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
Check-out is at 10:00 AM.
Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Toyako Forest Museum is 2.9 mi (4.7 km) away.
Yes, WE Hotel Toya offers free cancellation on select room rates, because flexibility matters! Please refer to WE Hotel Toya cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
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The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.
