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WE Hotel Toya

3.0 star property
Lakefront hotel with free breakfast and bars

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Public bath
Public bath
Twin Room, Lake View | Lake view
Restaurant
Twin Room, Lake View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is ￥53,686
￥59,055 total
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room, 3 Twin Beds, Lake View

Triple Room, 3 Twin Beds, Lake View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Triple Room, 3 Twin Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Pillowtop bed
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 3 Twin Beds

Villa

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Twin Room, Lake View

Twin Room, Lake View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Pillowtop bed
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Pillowtop bed
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
049-5802, Hokkaido, Toyako, 293-1 Toyamachi

What's nearby

  • Lake Toya - 11 min walk - 0.9 km
  • Usuzanfunka Memorial Park - 13 min drive - 12.6 km
  • Toyako Hot Spring - 15 min drive - 13.9 km
  • Toyako Onsen - 16 min drive - 14.9 km
  • Rusutsu Resort - 25 min drive - 18.8 km

Getting around

  • Toya Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪サイロ展望台 - ‬7 min drive
  • ‪レークヒル ファーム - ‬10 min drive
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬13 min drive
  • ‪とうや・水の駅 - ‬14 min walk
  • ‪風の音 - ‬13 min drive

About this property

WE Hotel Toya

Hotel near Lake Toya
Free self-serve breakfast, 2 bars, and a restaurant are just a few of the amenities provided at WE Hotel Toya. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A vending machine, a 24-hour front desk, and a front-desk safe
  • Luggage storage, multilingual staff, and a gift shop
Room features
All 55 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • 29-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Hot springs

The Lake View Toya Nonokaze Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 538 reviews
The price is ￥60,982
￥76,473 total
Jul 12 - Jul 13
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at WE Hotel Toya?

As of Jul 11, 2025, prices found for a 1-night stay for 2 adults at WE Hotel Toya on Jul 14, 2025 start from ￥53,686, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at WE Hotel Toya?

Self parking is free at this property.

What time is check-in at WE Hotel Toya?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WE Hotel Toya?

Check-out is at 10:00 AM.

Where is WE Hotel Toya located?

Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Toyako Forest Museum is 2.9 mi (4.7 km) away.

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WE Hotel Toya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 170 reviews
Rating 8 - Good. 43 out of 170 reviews
Rating 6 - Okay. 15 out of 170 reviews
Rating 4 - Poor. 5 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Stayed 2 nights in Jun 2025

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

8/10 Good

Shao Wu Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023

10/10 Excellent

Sin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very full dinner. Nice place to stay. Free shuttle available, reserve by email
Stayed 2 nights in Jan 2024

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023

10/10 Excellent

Hui han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Stayed 2 nights in Dec 2023

8/10 Good

Teng Hui Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Stayed 1 night in Aug 2023

8/10 Good

So Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Stayed 2 nights in Jul 2023

10/10 Excellent

Keng Hoe

Liked: Cleanliness, staff & service, property conditions & facilities
We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.

2/10 Terrible

Po Yan

Liked: Cleanliness
Disliked: Staff & service, amenities
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya

10/10 Excellent

Hee Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Stayed 2 nights in May 2023

8/10 Good

Tan Hwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

tungchieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Yahsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備準備需加強

服務很好，不過房間的wifi密碼並未如介紹時顯示在開電視時的飯店介紹畫面，後來聯繫櫃檯派人來處理；要睡覺時無法關燈，也是再聯繫了櫃檯人員來處理。房間設備的準備狀況，對性價比感到失望。
Stayed 1 night in Mar 2025

10/10 Excellent

AKIRA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025