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"A very Japanese stay with friendly helpful staff, excellent meals and large bathing facilities. "

"Fabulous Family friendly hotel with many large onsen pools. Lots of space & activities for the kids too. It can get a tad noisy at dinner in the buffet hall. "

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"Spacious room, free drinks before check in time."

"Great chill onsen hotel. Friendly staff."

"Our stay at Jozankei was so peaceful and relaxing! We loved our room with the private tub, the staff was professional and on point, and the food was delicious! The facility is spotless and we loved all the details and extras they add to make the stay feel special."

"Location was great and rooms were large."

"Ideal base for skiing in Grand Hirafu, with ski in/ski out access to the Ace Family Lift and location is walkable to a good variety of food, shopping and ski hire options, as well as the King Gondola and Hirafu Welcome Centre. Staff were friendly and helpful, and buffet breakfast hit the spot each morning. Onsen was lovely after a day on the slopes too! We loved the view from our room, watching people ski down the Family Run. Would stay again and highly recommend. "