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"Near Hells Valley - great onsen, friendly service "

"Luxuriously appointed hotel. Slightly aged but still well-maintained. The room felt decadently large after all the cramped rooms in the cities. Quite a few of the staff are able to speak decent English and there are Chinese speakers as well. The lake view is gorgeous and we were able to enjoy the nightly fireworks without braving the cold weather. The buffet breakfast and dinner had a good spread and is about the same every day. Have to say that the shower in the room is better than the ones in the onsen which are prone to have sudden fits of differing water temperature. But we are there for the onsen after all. "

"Fascinating view"

"I liked the convienience of shuttle service from the airport to the hotel. Also the breakfast and dinner buffet -many different delicious choices. Onsen with the view in the same building was also great. "

"Everything is good, I will go back next time"

"Great location and friendly staffs. The restaurants on the top floor are pretty good. "

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"

"Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful. "

"It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts. "