2/10 (非常に不満)
Rhonda
カップルで旅行
2026 年 3 月 11 日
気になった点 : 設備とサービス、施設のコンディションと設備
This was the worst All-Inclusive experience we have ever had. This resort advertises itself as “newly renovated,” but that claim appears to apply only to the lobby. The rooms themselves are clean but clearly outdated and do not reflect a recent renovation.
Our experience got off to a poor start upon arrival, after waking at 3:00 a.m. for two flights, the first interaction we had was an aggressive attempt to sell us a vacation buy-in. This was frustrating, poorly timed, and set an unwelcome tone for the stay.
Dining throughout the resort was consistently disappointing. All restaurants require reservations, leaving us with the buffet on our first night. Unfortunately, the buffet was among the worst we have encountered. The food was bland, mushy, and overcooked, with no dietary labels of any kind. Finding salt and pepper required asking at each restaurant. Breakfast the following morning was even worse—overcooked, browned eggs that were tough and inedible, and hash brown triangles that had clearly been cooked more than once and were excessively greasy.
Our first reservation restaurant was Taj, which was especially disappointing as we enjoy Indian food. Both of us have seafood allergies, which we clearly communicated to the staff at the entrance and again at the table. Despite this, I was served a dish made with seafood stock. This is not a minor oversight but a serious food safety issue.
We splurged for a swim-up room in the adults-only se
Rhonda
2026 年 3 月に 7 泊滞在
