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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房
  • スパ

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

周辺ガイド

    人気の観光スポットXoximilco車で 17 分
    空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 19 分
    人気の観光スポットPetempich Bay車で 23 分
    人気の観光スポットCancun Country Club車で 26 分
さらにお得に予約するには・・・

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • スイート ベッド (複数台)

    Room amenities

    • 55 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 2 台およびダブルソファーベッド 1 台
    More detailsスイート ベッド (複数台)
  • スタンダード スイート ベッド (複数台)

    Room amenities

    • 52 ㎡
    • 定員 4 名
    • クイーンベッド 2 台およびダブルソファーベッド 1 台
    More detailsスタンダード スイート ベッド (複数台)
  • スイート キングベッド 1 台

    Room amenities

    • 55 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsスイート キングベッド 1 台
  • スイート ベッド (複数台)

    Room amenities

    • 55 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 2 台およびダブルソファーベッド 1 台
    More detailsスイート ベッド (複数台)
  • スイート ベッド (複数台)

    Room amenities

    • 52 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 2 台およびダブルソファーベッド 1 台
    More detailsスイート ベッド (複数台)
  • スイート キングベッド 1 台ソファーベッド付き

    Room amenities

    • 55 ㎡
    • 定員 4 名
    • キングベッド 1 台およびダブルソファーベッド 1 台
    More detailsスイート キングベッド 1 台ソファーベッド付き
  • Luxury Junior Suite Swim Out

    Room amenities

    • 52 ㎡
    • 定員 4 名
    • クイーンベッド 2 台およびダブルソファーベッド 1 台
    More detailsLuxury Junior Suite Swim Out
  • スタンダード スイート ベッド (複数台)

    Room amenities

    • 52 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • クイーンベッド 2 台およびダブルソファーベッド 1 台
    More detailsスタンダード スイート ベッド (複数台)
  • スイート キングベッド 1 台ソファーベッド付き

    Room amenities

    • 52 ㎡
    • 定員 4 名
    • キングベッド 1 台およびダブルソファーベッド 1 台
    More detailsスイート キングベッド 1 台ソファーベッド付き
  • スイート ベッド (複数台)

    Room amenities

    • 55 ㎡
    • 定員 4 名
    • クイーンベッド 2 台およびダブルソファーベッド 1 台
    More detailsスイート ベッド (複数台)
  • スイート ベッド (複数台)

    Room amenities

    • 55 ㎡
    • 定員 4 名
    • クイーンベッド 2 台およびダブルソファーベッド 1 台
    More detailsスイート ベッド (複数台)
  • スーペリア ルーム キングベッド 1 台ソファーベッド付き

    Room amenities

    • 117 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台およびダブルソファーベッド 1 台
    More detailsスーペリア ルーム キングベッド 1 台ソファーベッド付き

このエリアについて

Puerto Morelos

Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is next to a golf course and on the beach. Aquaworld and Cancun Interactive Aquarium are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Artisans Market. Ventura Park Cancun and Costa Occidental de Isla Mujeres National Park are also worth visiting.
Puerto Morelosの旅行ガイドを見る
人気の観光スポット

周辺情報

  • Xoximilco - 車で 17 分
  • Crococun Zoo - 車で 18 分
  • Ventura Park Cancun - 車で 19 分
  • Petempich Bay - 車で 23 分
  • Cancun Country Club - 車で 26 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 19 min drive

レストラン

  • Where to eat
  • Gourmet Marche – Buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen | Japanese Cuisine – Garden-view theme restaurant with a bar offering Asian cuisine. Serves dinner daily.
  • Hunter Steakhouse – Garden-view steakhouse with a bar. Serves dinner daily.
  • Grazie Italian Trattoria – Pool-view theme restaurant with a bar offering Italian cuisine. Serves dinner daily.

この施設について

Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 343 rooms boast jetted tubs and offer free WiFi and free minibar items. Free wired Internet and furnished balconies are standard, as are plasma TVs with cable channels.
Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive offers 343 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include indoor tennis courts, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

受賞歴と所属

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • All buffet and à la carte meals, snacks, and local beverages included
  • 10 restaurants and 1 coffee shop/café
  • 4 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

ポリシー

チェックイン

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

No pets or service animals allowed

お子様およびエキストラ ベッドのご利用について

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

重要事項

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

その他の情報

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

宿泊施設の別名

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only

よくある質問

Can I cancel my reservation for free at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive and receive a full refund?
Yes, Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
ハイダウェイ アット ロイヤルトン リベエラ カンクン、大人限定 - オールインクルーシブの宿泊料金はどのくらいですか ?
2020 年 10 月 29 日 現在、2020 年 11 月 8 日 に大人 2 名でハイダウェイ アット ロイヤルトン リベエラ カンクン、大人限定 - オールインクルーシブに 1 泊した場合の最低料金は ¥26,289 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive have a pool?
Yes, this property has 2 outdoor pools.
Is Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Valet parking is free at this property.
What time is check-in at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Check-in is from 3:00 PM–midnight.
What time is check-out at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, dance classes, yoga classes, and more.
Where is Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive located?
Located in Puerto Morelos, this beachfront property is next to a golf course, 0.1 mi (0.1 km) from Costa Occidental de Isla Mujeres National Park, and within 12 mi (20 km) of Playa Coral and Petempich Bay. Cancun Country Club and Sanctuary of Hope and Time Capsule are also within 12 mi (20 km).
4.3
Excellent
5 - Excellent
535
4 - Good
254
3 - Okay
96
2 - Poor
41
1 - Terrible
33

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to Covid there’s only the main check-in area open so if you booked Diamond club be prepared to wait. The plus was that my room was ready at 1pm whereas my sister who didn’t book DC had to wait until 3pm. The service was amazing from the moment we stepped out of our shuttle. I honestly have no complaints. There is a $200 incidental fee upon check-in. Check out lines were extremely long! It took us an hour to check out so keep that in mind. I stayed in a diamond club jr. swim out suite, it was amazing. Diamond club rooms come with a butler, I only saw mine on day one and couldn’t find her after that, it was frustrating because I needed assistance with a few things but other hotel staff were very helpful. The diamond club rooms come with one bottle of alcohol and one bottle of wine. Room service is 24/7 and house keeping came about twice a day. They check your temperature before you check-in and have you sanitize your shoes. There was someone cleaning the swim out pools every morning, there was also someone sweeping and sanitizing the chairs near the pool area every morning. They also check your temperature before entering the restaurants. Dinner is reservation only and is recommended you book 24 hours ahead. I ate at the steakhouse and Zen; the food was delicious! The service was top tier. I felt like I could’ve went without DC because a lot of DC services aren’t offered due to Covid but overall I loved everything about this hotel. The spa was great as well!
Stayed 3 nights in Oct 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The food that they had wasn't that good.
Stayed 5 nights in Oct 2020

4/5 Good

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
The property is beautiful. The staff and service is excellent. It is far from the hotel zone, which costs $35 each way. The food could be much better.
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good resort and it’s worth it I will give them 5 star
Stayed 4 nights in Oct 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, staff & service
Pros: Great food, Great Entertainment, pools are very nice, rooms are dated but okay. I really like that we can make dinner reservations first thing in the morning, Cons: Staff is not the nicest or the most helpful. Everytime I turned around they were on their phones. We needed a fridge that was cold for medication and were told the fridges aren't meant to be cold. After speaking with 3 people we finally got the to put the medication in the fridge, however we had to through a 20 min hassle of trying to wait for a staff to locate the meds. Checking in we waited for nearly an hour at the Royalton checkin because the Hideaway was not open. We had a toilet that was leaking and even after we called twice, they would come to fix it and then say they would come back and never did. When we checked in they didn't complete the check in process so I had to call reception 3 times for them to fix it because I wasn't able to see any of the restaurant, activities etc on the TV.
Stayed 4 nights in Oct 2020

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